Pro Clubs: Connection to your opponent has been lost after every game

[HoogieLegend]

Hello,

Everytime after having played a game and you want to go directly into the next one, the game gives a "Connection to your opponent has been lost" message and puts you back into the menus.

Please look into this.

[EA_DoonansNDragons · Accepted solution]

*Accepting this post as solution to give it more visibility, we do not consider this resolved at this time & will update this thread when more information is available. 

Hello all

The Development Team is investigating these reports and it's tracked on the EA SPORTS FIFA Tracker here - https://trello.com/c/A6tti9gD

For players that are seeing this, if you can please provide videos of this happening to you, that would help with the investigation.

Also, please provide the details below if you are seeing this issue.

Many thanks!

___

Product: 
Platform:
Please specify your platform model. 
What is your gamertag/PSN ID:
Which mode has this happened in:
How often does the bug occur:
Steps: How can we find the bug ourselves:
What happens when the bug occurs:
What should be happening instead:

[samuelec46]

Can't play pro club on ps4, with fifa21.

When i try to search a match with random m8s it says "connection issues" and sends me back to the pro club menu.

Can anyone help or does anyone have the same issue? thx

[Mayar969-HD]

@HoogieLegend same dude, i do not know what to do.

[junibrown]

Same bro, not too sure what to do this was as far as the help line sent me 

[yourhinio]

Yup me 3. Also I find the game laggy with button delay. Getting 15ms ping.

[Gambitffch7]

For me it's when I try to play drop in matches, that message appears. So today throughout the day I kept trying to play drop in matches and every single time that message appears

[JTeezonyou]

When searching for a drop-in match on Pro Clubs, it searches for an opponent, sits on the blank background screen for a moment and then pops up and says "The connection to your opponent has been lost."

It has done this for over 24 hours now and I have tried it many, many times. I have no problems finding game on other modes. 

I have seen others are having this issue. I am on a wired connection, have reset the devices and am still having these issues.

Many thanks in advance of a solution.

[EA_Cade]

Hey all, 

Sorry to hear this, could you please provide us with some information to help investigate this one?

We're looking for the following:

• What platform are you playing on?
• Your PSN ID/Gamertag/Origin ID
• Where are you located?
• Can you matchmake in other modes like Friendlies?

Thanks all!

[JTeezonyou]

Hey @EA_Cade,

Thanks for looking in to it.

PS4 

JTeezonit 

NorthWest, UK 

Yes, no issues with any other mode's matchmaking.

I'm also finding that rarely I AM able to find a game on drop ins. I've actually played 4 in the last 24 hours, the latest being 15 mins ago? But it's pure luck and taking a great many attempts.

I haven't yet tried clubs with friends.

Thanks

[bobant]

@EA_Cade
PS4 : EFCYT : Liverpool, England.

Managed to play 4 pro club games in 2 games, lost connection error as above.

Thanks