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[Pro Clubs] - Blank screen when going into Pro Clubs

by griffo2010
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Original Post

Pro clubs not working or seasons

★★★ Novice

Product: FIFA 20
Platform:Microsoft XBOX One
What is your gamertag/PSN ID?
Which mode has this happened in? FIFA Pro Clubs
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I dunno
What happens when the bug occurs? Grey screen nout loads
What should be happening instead? Should work

Pro clubs and season are now both now loading grey and not working or coming on 

Message 21 of 84 (7,167 Views)

My pro club menu is not working when i click pro clubs my screen goes blank

★★★ Newbie

My fifa 20 ultimate edition is not working I've deleted it and reinstalled it absolutely fuming payed 80.99 and it does this

Message 22 of 84 (7,080 Views)

Re: Pro clubs not working or seasons

★★★ Newbie

I’m having the exact same problem every time I load up pro clubs I get a loading symbol and just a white screen 

Message 23 of 84 (7,097 Views)

Re: Pro clubs not working or seasons

[ Edited ]
Community Manager

@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123 

 

The relevant teams are currently looking into this issue.

 

While that work is ongoing, please try the following and let us know your results, thanks.

 

1. Load up FIFA then go into Pro Clubs.
2. When you see the blank screen sign out of your account but don't quit FIFA.
3. Sign back in and launch FIFA 20.

 

*marked as solution as this is the current workaround, issue not yet resolved

barry.png
Stay and Play.png
Message 24 of 84 (7,317 Views)

Re: Pro clubs bug

Community Manager

@ashism @griffo2010 @Fullerlcfc @ajssss21253 @fozdog1971 

 

The relevant teams are currently looking into this issue.

 

While that work is ongoing, please try the following and let us know your results, thanks.

 

1. Load up FIFA then go into Pro Clubs.
2. When you see the blank screen sign out of your account but don't quit FIFA.
3. Sign back in and launch FIFA 20.

barry.png
Stay and Play.png
Message 25 of 84 (6,934 Views)

Re: Hey guys my fifa 20 loads up but pro clubs will not load

★ Novice

I am having this exact same issue, i went on my second account it loads fine but on my main account that i play on wont work at all 

Message 26 of 84 (6,922 Views)

Re: Hey guys my fifa 20 loads up but pro clubs will not load

★ Novice

Its extreamly annoying because this is the main game mode i enjoy and whilst all my friends play i am sat there annoyed that mine wont work 

Message 27 of 84 (6,920 Views)

Fifa 20 fut friendlies blank screen

★★★★ Novice

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Allwelshy81
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Friendlies
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 26/09/19
What time did you see the bug? (HH:MM AM/PM) All the time
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In fut friendlies choose opponents and then on next screen it’s just blank where you normally pick match mode
What happens when the bug occurs? Just the back ground so blank
What should be happening instead? Choose of modes for friendlies

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Allwelshy81
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Friendlies
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 26/09/19
What time did you see the bug? (HH:MM AM/PM) All the time
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log in as me or just load friendlies in FUT and then choose one of the three options and then it’s the blank screen
What happens when the bug occurs? Blank screen (just the background)
What should be happening instead? Options for game modes after choosing opponents

D556E7CB-BEA3-4246-ADE8-EAFA2DC18AEB.jpeg

Message 28 of 84 (6,880 Views)

Re: Pro Clubs White Screen

★★★ Newbie

Seems to work if you sign out and back in sometimes need to do 2 or 3 times before it syncs 

Message 29 of 84 (6,959 Views)

Re: Pro Clubs White Screen

★ Novice

This is absolutely shocking..... This has happened to me since 20th sept since EA early access came out.... I have contacted EA Help on 5 occasions each telling me something different to do... Last one told me to reset my console and still didn't work.. When you pay excessive amounts of money for a game  you expect it to at least work.... Not one person offered any sort of compensation for the fact you cant play the full game.. EA are great at taking your money but don't seem to like to offer any incentive back to you when things go wrong. All you get told is wait for a fix!!!! You don't go into a superstore and buy a product that only has halve the content.... They wouldn't tell you to wait till the other halve turned up they would replace it and give you some incentive for your trouble. 

 

It's ok saying teams are working on this but its about satisfying your customers.... Do you really think we are all satisfied?? Give us something back for the inconvenience caused......

Message 30 of 84 (6,936 Views)
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