October 2021 - last edited October 2021
I claimed the Wattson skin for Prime Gaming and it said I successfully claimed it but it’s not showing up on my account no matter how many times I close the game and reopen it and it’s linked to my EA account. My Steam, Amazon, and Twitch account are all linked and i have yet to receive them.
Solved! Go to Solution.
October 2021
When you've got the chance please reach out to the EA Help team so they can take a look at your account.
For more info on how you can set up a case with them check out the EA Help website. If you prefer, you can also speak with them over Twitter or Facebook instead.
October 2021
When you've got the chance please reach out to the EA Help team so they can take a look at your account.
For more info on how you can set up a case with them check out the EA Help website. If you prefer, you can also speak with them over Twitter or Facebook instead.
October 2021
I am unable to contact anyone for my twitch prime rewards that are missing for Apex Legends because the website will just say "Sorry, That Page Doesn't Exist!". Even though I clicked Apex Legends, Steam-PC, Twitch, and Missing Twitch Prime Rewards which isn't a very rare thing to get help for. I have been trying for multiple days now and I still can't get help and I am still not getting my rewards even though my accounts that are linked to my twitch prime are all checked multiple times. My troubles with EA make you really sad that I have to get help to get help for something that shouldn't being happening at all. This also shows that EA really doesn't check their contact-us pages for bugs at all which should be something that they check all of the time.
October 2021
November 2021
I'm having the same issue
November 2021
I claimed the Ash skin for Prime Gaming and it said I successfully claimed it but it’s not showing up on my account no matter how many times I close the game and reopen it and it’s linked to my EA account. My Steam, Amazon, and Twitch account are all linked and i have yet to receive them.
November 2021
Hi @ogenwar,
I think it would be best to get in touch with the EA Help team so they can pull up your account and take a look. For more info on how you can set up a case with them check out the EA Help website.
If you prefer, you can also speak with them over Twitter or Facebook instead.
November 2021
Did they ever solve the issue? If so how?
November 2021