Help us improve Answers HQ! Take Survey No, Thanks

Preorder pack disappeared

by Chilla0401

Original Post


Preorder pack disappeared

★ Novice

Was saving my rare gold pack I got from preordering on the Xbox, but when I completed the futmas mega pack SBC on the companion app and went to the store, it had gotten rid of the pack I had completely. Anyone know a fix for this or why it happened?

Message 1 of 2 (89 Views)

Re: Preorder pack disappeared

Community Manager

Hello, @Chilla0401.


If you don't open your pack each week, it is forfeited and replaced on Monday with the next pack. You can read about this here: Thanks!

Message 2 of 2 (65 Views)
Twitter Stream