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Preorder pack disappeared

by Chilla0401
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Preorder pack disappeared

★ Novice

Was saving my rare gold pack I got from preordering on the Xbox, but when I completed the futmas mega pack SBC on the companion app and went to the store, it had gotten rid of the pack I had completely. Anyone know a fix for this or why it happened?

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Re: Preorder pack disappeared

Community Manager

Hello, @Chilla0401.

 

If you don't open your pack each week, it is forfeited and replaced on Monday with the next pack. You can read about this here: https://www.ea.com/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers. Thanks!

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