Preferred Player Status

[Sorceinist]

I feel so stupid right now. Around an hour ago, I met a really nice player on SWTOR. The only problem was that I was a F2P player and I couldn’t talk to him. I’m fairly new to TOR, so I went to go send him mail and it says I must be a preferred player or be subscribed. At the bottom of the message it says “Preferred Player is rewarded to anyone who buys Cartel Coins, a Subscription, etc.” I thought that was awesome and I could finally talk to my friend. I decided to buy the $2.99 Cartel Coins, because I wasn’t gonna use them anyway, just wanted to talk to my friend. I purchase them and then I go to the mailbox and I still don’t have PPS. I then read on the forums that it might have to be $5. I haven’t used any of the CC. Is there anything I could do to maybe talk to him. The thing at the bottom of the mail just said you had to purchase CC, so I’m very confused. Help!

[EA_Kipling · Accepted solution]

@Krymzonbladez Excellent to see!

I went ahead and double checked all accounts involved, and I can confirm that they've now correctly been converted from F2P to Preferred. Thanks for your patience, everyone!

[Krymzonbladez]

I bought the 3 dollar one because the 5 dollar one has sales tax and my card was only 5 bucks, it doesn't say anywhere ti had to be a 5 dollar purchase just ANY store purchase. I feel wronged and duped.

[EA_Kipling]

@Krymzonbladez @Sorceinist

The general rule is spending any amount of money on the game will convert you from F2P to Preferred, so this seems to be a bug. We're currently looking into it, hopefully we can get you both upgraded soon

[Sorceinist]

Thank you so much!

[Krymzonbladez]

Well hopefully so but it's been days now and i'm still f2p :/

[Krymzonbladez]

my account name is krymzonblade on swtor also...

[Krymzonbladez]

though i guess since it shows my purchase history when you look under this account it won't matter..

[Krymzonbladez]

any luck there @EA_Kipling

[EA_Kipling]

@Krymzonbladez @Sorceinist I've chased this up for both of you, slow movings around the holidays. Apologies for the delay!

[lvanHorvat]

Hello everyone!

I'm new to this forum and I'll keep it short.

I bought a $2.99 pack of Cartel Coins in order to get Preferred status on my SWTOR account (login name: Zormuil) as it is stated on the SWTOR main site. As it seems, the site is wrong about getting Preferred status with any  Cartel Store purchase.

Purchase details:

PAYMENT METHOD:  Visa

ORDER NUMBER: 1003803138037  DATE: 05 Jan 2018 15:50 GMT

So hereby I'm asking for answers, clarification, and if you really don't get Preferred status by buying the cheapest Cartel Coin pack, I would like a refund.

Thanks in advance.