Contact support EA: https://help.ea.com/fr/contact-us/
Here is a link ea on connection issues.
Getting this error message continuously.
we are unable to connect to ea servers to activate fifa 18 on this computer
same except its happening with my sims 4
@simsdiny what is the exact issue you are facing when trying to launch Sism 4? This tread is specific to to FIFA 18 so the steps may be different
Try opening (or forwarding) these ports to help improve your connection.
Help keep your FUT account secure to the max! This one is separate from your EA Account.