Please help

[ShadeHeda44]

I have been having issues with multiple hops in between me and the servers dropping 100% of my packets.I have done all the footwork of UO trace,command prompt traces and pings as far exhausted as I can I have all the data and even my ISP is washing their hands of my issue.please help.i am so close to having a pleasurable experience on Apex I can't sit still.i have all the data.i am on my phone texting this message at the moment but it's all saved into my computer.thanks in advance.

[EzyHawk]

@ShadeHeda44 Please let me know when the issue started.
can you provide me with a screenshot from:
https://www.speedtest.net/

also provide me with ms:
https://gameserverping.com/apex

(please blur any private info before posting such as name, ip, location etc)

Let me know if all you of your drivers are up-to-date

[ShadeHeda44]

Here are these but not really reflective in what I am exsperiencing. 

[ShadeHeda44]

@ShadeHeda44 Has been ever since I started this internet and playing Apex.

[EzyHawk]

@ShadeHeda44 Is this connection a 4g, adsl, fiber etc?

[ShadeHeda44]

@EzyHawk Adsl connection

[ShadeHeda44]

@EzyHawk Do you think me having a static IP address,aka a private IP address,is causing the nodes to reject my packets?maybe if I just got rid of my internal static address and just reserved the dynamic that it would hand out to my ps⁴?

[EzyHawk]

@ShadeHeda44 You could try that, however i don't belive that's the issue.
But try and @ me with results

[ShadeHeda44]

@EzyHawk I don't know the @ but could you @ one of the developer guys to look at this?

[EzyHawk]

@ShadeHeda44 you just did an @ at me.. However no developer will have any time to take a look on the issue you have.

But i'm more then willing to help you. .

Please try the steps here:
https://help.ea.com/hk/help/faq/connection-troubleshooting-basic/

You can also verify if you have any issues using your cellular internet from your phone as a hotspot