Re: Please help. I bought EA Play for a 1 Month, and
I checked and I didn't find it
I checked and I didn't find it
I checked and I didn't find it
","body@stringLength":"37","rawBody":"I checked and I didn't find it
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\n\nThanks for checking. It should appear as a custom purchase in the MP store with the EA Play sub. Odd that it's not.
\n\nDo you play NFS on PC or a console?
\n\n- EA_Lanna
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"11","kudosSumWeight":0,"postTime":"2024-04-16T07:33:32.024-07:00","lastPublishTime":"2024-04-16T07:33:32.024-07:00","metrics":{"__typename":"MessageMetrics","views":656},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":24,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:9399556":{"__typename":"ModerationData","id":"moderation_data:9399556","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9399556":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2457109"},"id":"message:9399556","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-unbound-tech-issues-en/message:9399550/message:9399556","revisionNum":1,"uid":9399556,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-unbound-tech-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9399555"},"conversation":{"__ref":"Conversation:conversation:9399550"},"subject":"Re: Please help. I bought EA Play for a 1 Month, and","moderationData":{"__ref":"ModerationData:moderation_data:9399556"},"body":"And I didn't get BMW M3 GTR LE, why? I bought EA PLAY before and I got M3 but in that time I didn't get it, help please me, I'm playing on STEAM version NEED FOR SPEED UNBOUND
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"177","kudosSumWeight":0,"postTime":"2024-04-16T08:48:39.151-07:00","lastPublishTime":"2024-04-16T08:48:39.151-07:00","metrics":{"__typename":"MessageMetrics","views":606},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":2,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstNjIta2lZWG9L\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstNjIta2lZWG9L","height":640,"width":640,"mimeType":"image/png"},"Rank:rank:62":{"__typename":"Rank","id":"rank:62","position":18,"name":"EA Staff (Retired)","color":"BC00E8","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstNjIta2lZWG9L\"}"},"rankStyle":"OUTLINE"},"User:user:39":{"__typename":"User","id":"user:39","uid":39,"login":"EA_Illium","biography":"＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.\n＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.\n＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-05-30T12:10:47.300-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-11.svg?time=1721239713000"},"rank":{"__ref":"Rank:rank:62"},"entityType":"USER","eventPath":"community:tghpe58374/user:39"},"ModerationData:moderation_data:9399557":{"__typename":"ModerationData","id":"moderation_data:9399557","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9399557":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:39"},"id":"message:9399557","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-unbound-tech-issues-en/message:9399550/message:9399557","revisionNum":1,"uid":9399557,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-unbound-tech-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9399556"},"conversation":{"__ref":"Conversation:conversation:9399550"},"subject":"Re: Please help. I bought EA Play for a 1 Month, and","moderationData":{"__ref":"ModerationData:moderation_data:9399557"},"body":"Hi @Behruz-1
\n\nTo confirm did you recently subscribe to EA play, or have you been subscribed since Novemeber?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"123","kudosSumWeight":0,"postTime":"2024-04-16T14:38:16.738-07:00","lastPublishTime":"2024-04-16T14:38:16.738-07:00","metrics":{"__typename":"MessageMetrics","views":584},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9399558":{"__typename":"ModerationData","id":"moderation_data:9399558","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9399558":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2457109"},"id":"message:9399558","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-unbound-tech-issues-en/message:9399550/message:9399558","revisionNum":1,"uid":9399558,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-unbound-tech-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9399557"},"conversation":{"__ref":"Conversation:conversation:9399550"},"subject":"Re: Please help. I bought EA Play for a 1 Month, and","moderationData":{"__ref":"ModerationData:moderation_data:9399558"},"body":"I subscribed yesterday, I bought Xbox Game Pass Ultimate 1 month for Xbox and computer, I linked my Xbox account in September 2023, with Xbox Game Pass Ultimate, it give also EA Play Subscription and before that time, with EA Play, it give me BMW M3 GTR LE, but in this time I didn't get it
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-04-16T17:59:47.825-07:00","lastPublishTime":"2024-04-16T17:59:47.825-07:00","metrics":{"__typename":"MessageMetrics","views":571},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message9399558AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/need-for-speed-unbound-tech-issues-en/4520/1/Screenshot_20240417-055924_Chrome.jpg\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9399559":{"__typename":"ModerationData","id":"moderation_data:9399559","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9399559":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:34"},"id":"message:9399559","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-unbound-tech-issues-en/message:9399550/message:9399559","revisionNum":1,"uid":9399559,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-unbound-tech-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9399555"},"conversation":{"__ref":"Conversation:conversation:9399550"},"subject":"Re: Please help. I bought EA Play for a 1 Month, and","moderationData":{"__ref":"ModerationData:moderation_data:9399559"},"body":"Hi @Behruz-1,
\n\nIf you're not seeing it in the MP store at all, please get in touch with our support team, they may be able to look into it from there. This guide will share more information on how to reach them:
\n\n- EA_Lanna
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"81","kudosSumWeight":0,"postTime":"2024-04-17T02:03:05.299-07:00","lastPublishTime":"2024-04-17T02:03:05.299-07:00","metrics":{"__typename":"MessageMetrics","views":267},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":19,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9399561":{"__typename":"ModerationData","id":"moderation_data:9399561","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9399561":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:34"},"id":"message:9399561","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-unbound-tech-issues-en/message:9399550/message:9399561","revisionNum":1,"uid":9399561,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-unbound-tech-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9399560"},"conversation":{"__ref":"Conversation:conversation:9399550"},"subject":"Re: Please help. I bought EA Play for a 1 Month, and","moderationData":{"__ref":"ModerationData:moderation_data:9399561"},"body":"Hi @Behruz-1,So where is it?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"17","kudosSumWeight":0,"postTime":"2024-04-17T04:35:51.932-07:00","lastPublishTime":"2024-04-17T04:35:51.932-07:00","metrics":{"__typename":"MessageMetrics","views":243},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9399563":{"__typename":"ModerationData","id":"moderation_data:9399563","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9399563":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2457109"},"id":"message:9399563","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-unbound-tech-issues-en/message:9399550/message:9399563","revisionNum":1,"uid":9399563,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-unbound-tech-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9399561"},"conversation":{"__ref":"Conversation:conversation:9399550"},"subject":"Re: Please help. I bought EA Play for a 1 Month, and","moderationData":{"__ref":"ModerationData:moderation_data:9399563"},"body":"in MP there is no BMW M3 GTR LE, but EA PLAY that BMW M3 GTR LE automatically will unlock but I didn't find it
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"10","kudosSumWeight":0,"postTime":"2024-04-17T13:11:01.001-07:00","lastPublishTime":"2024-04-17T13:11:01.001-07:00","metrics":{"__typename":"MessageMetrics","views":214},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":11,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9399569":{"__typename":"ModerationData","id":"moderation_data:9399569","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9399569":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:39"},"id":"message:9399569","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-unbound-tech-issues-en/message:9399550/message:9399569","revisionNum":1,"uid":9399569,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-unbound-tech-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9399568"},"conversation":{"__ref":"Conversation:conversation:9399550"},"subject":"Re: Please help. I bought EA Play for a 1 Month, and","moderationData":{"__ref":"ModerationData:moderation_data:9399569"},"body":"Hey @Behruz-1
\n\nThanks for the additional information! Also, I've merged your threads together since they cover the same issue.
\n\nBased on the information you've shared, To confirm you are launching the Steam version but have EA play via Gamepass?
\n\nIf so the Gamepass Ultimate subscription gives you access to EA Play via the EA app client. Would it be possible to uninstall the Steam version and install the EA app version then launch the game and check if the EA Play rewards appear in SP or MP?
\n\nAlso be sure to back up your Saves before uninstalled by navigating to: %USERPROFILE% \\ Documents \\Need For Speed(TM) Unbound\\SaveGame and making a copy of the folder to your desktop (or another folder location)
\n\nThanks!
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-04-18T10:20:46.288-07:00","lastPublishTime":"2024-04-18T10:20:46.288-07:00","metrics":{"__typename":"MessageMetrics","views":395},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":8,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9399571":{"__typename":"ModerationData","id":"moderation_data:9399571","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:9399571":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:39"},"id":"message:9399571","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-unbound-tech-issues-en/message:9399550/message:9399571","revisionNum":1,"uid":9399571,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-unbound-tech-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9399570"},"conversation":{"__ref":"Conversation:conversation:9399550"},"subject":"Re: Please help. I bought EA Play for a 1 Month, and","moderationData":{"__ref":"ModerationData:moderation_data:9399571"},"body":"Hey @Behruz-1
\n\nApologies for the confusion the EA Play subscription is platform and client specific. To confirm, you are launching the game via Steam.
\n\nHowever, you have an EA play subscription with your Game Pass Ultimate Subscription. The EA play sub you get via gamepass only works with the EA app (the PC client, like Steam).
\n\nSince you are launching NFS Unbound via Steam it may not be detecting your EA Play subscription as the EA Play sub only works on the EA App.
\n\nWould it be possible to uninstall NFS Unbound from where you currently have it installed, and then install it via the EA App instead. Once done launch the game and check both SP and MP if you unlock the EA Play rewards.
\n\nAlso be sure to back up your Saves before uninstalled by navigating to: %USERPROFILE% \\ Documents \\Need For Speed(TM) Unbound\\SaveGame and making a copy of the folder to your desktop (or another folder location)
\nThanks!
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