Play by the rules in EA Sports Madden NFL Football [ Edited ]

[EA_Kent]

Hello, Madden NFL Community,

Suspended or banned from Madden NFL? Here is information on how to move forward.

If you are missing a game mode(s) tile from the main menu or have either an auction house or trade block lock icon, this indicates your account has received action. Contact our Terms of Service team for further information. 

PLEASE NOTE: THERE COULD BE A SLIGHT DELAY WHEN OUR SUPPORT TEAM WILL RECEIVE INFO REGARDING YOUR ACCOUNT ACTION. 

Q.) Is there a place I can check to see if I've been banned?

A.) You should receive an email from our Terms of Service team.

A.) You can also check your ban history here.

Q.) Where do I find out more info about my suspension or ban?

A.) Check the email address associated with your EA account. 

Q.) I am missing game modes from the menu, does this mean I was suspended or banned?

A.) Yes, please check the email address associated with your EA account or contact our Support team for more details.

Q.) I want to dispute this suspension/ban. What do I do?

A.) Contact our Terms of Service team by filing a case here

For full details on EA's Terms of Service and User Agreement:

• Know The Rules In EA SPORTS Madden NFL Football
• How To Get More Information About My Ban Or Suspension
• Electronic Arts User Agreement
• How to Dispute an Action to the Terms of Service Team
• How to Contact an EA Advisor for General Questions & Account Help (EA Advisors cannot overturn bans)
• Report players for cheating, abuse, and harassment