November 2016
Hello All!
I found a workaround to this dilemma. I had amassed 2100 gems and got frustrated with no resolution to the bug, so I bought the 100 gem pack, thinking I would get something new at least. To my surprise, this unlocked all the premium packs and the store layout completely changed. So all you need to do to unlock the premium packs is to buy one 100 gem pack. Hope this helps.
January 2017
Buying a pack fixed this problem for me as well. Of course, I did not *want* the pack I bought, but whatevs. :/
February 2018
April 2018
December
Hey Everyone
As this thread is a bit old at this point, things have changed and been updated, we are going to lock this down so that we can prevent any necro-posting.
If you run into any further issues please post your info Here!
Cheers!
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