Plants vs Zombies GW2 load times on Series X have dramatically increased

[imdtarget]

I will try that and get back to you with what happens.  Thanks for the attention!

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@EA_Aljo wrote:

@imdtarget 

Let's see if alternate DNS settings will help. From the Xbox One screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4. Let me know how it goes. Thank you.

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[EA_Aljo]

@imdtarget 

Sounds good. Just get back to me when you can.

[imdtarget]

I just ran those 2 servers you specified, plus I timed default login times.  All 3 are within a couple seconds of 4 minutes loading time.

As first mentioned by the OP, when I first got the Series X, the game loaded very quickly.  Estimate...1 minute or less.  None of my other games are having this issue.  

[EA_Aljo]

@imdtarget 

Thanks for trying. Do you have the game installed on an internal or external hard drive?

[imdtarget]

Just for comparison/perspective, I just loaded notoriously slow loading GTA V in under 2 minutes.

[imdtarget]

All my games are on the internal default drive.

Hard drive is also almost 50% free, so a full hd is not an issue.

[EA_Aljo]

@imdtarget 

Do you have an external drive also by chance? It would be interesting to see if there's a difference. This is a pretty odd issue.

[imdtarget]

I don't own the dedicated HD expansion device.  I do own external SSD's that I use on the older Xbox's.  I never hooked up the latter to the Series X, as they say the games won't run from it.  (would have to be moved to the internal to run)

[EA_Aljo]

@imdtarget 

Have you tried a factory reset on your console? If not, would be willing to try it? 

[imdtarget]

I can see where that would be a test, but gosh, setting all that up again would be a major pita.