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Personal settings 1 failed to load

by TheRomanManager
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Original Post

Re: Personal settings 1 failed to load

Community Manager
Hi @lucaswigginton,

Can you try changing your region to the US on the help site?
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Message 71 of 110 (425 Views)

Re: Personal settings 1 failed to load

★★★★★ Newbie

Yep still not working. I was on with an advisor yesterday and the advice she gave me was to load onto the game which I specifically said I can not do. I don’t know what do anymore. I have signed up for Fut Champs so I could get a Premier League Totssf and at this rate I will not be able to get one.

Message 72 of 110 (415 Views)

Re: Personal settings 1 failed to load

Community Manager
Hi @lucaswigginton,

Can you show me a picture of where you get stuck loading FIFA 20 so I know exactly which error this is?
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Message 73 of 110 (401 Views)

Re: Personal settings 1 failed to load

★★★★★ Newbie

This one and I click both options and it doesn’t work.

Message 74 of 110 (399 Views)

Re: Personal settings 1 failed to load

Community Manager
Hi @lucaswigginton,

And you've done the following:

Highlight FIFA on the Xbox dashboard and then hit the Start button and select Manage Game, you should see an option on the left that says Saved Data, select that and then select your gamertag to delete the local data from the console only.

Make sure you're only deleting it from the console and not from everywhere or you'll lose that save permanently.

Then load FIFA, you'll redownload the cloud version of the settings file and should be good to go.
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Message 75 of 110 (389 Views)

Re: Personal settings 1 failed to load

★★★★★ Newbie

Ye I have tried this and fore some reason it’s not working.

Message 76 of 110 (385 Views)

Re: Personal settings 1 failed to load

★★★ Novice

All that and still not working 

Message 77 of 110 (371 Views)

Re: Personal settings 1 failed to load

★★★★★ Newbie

Have you uninstalled?

Message 78 of 110 (369 Views)

Re: Personal settings 1 failed to load

Community Manager
Hi @lucaswigginton,

The only other steps I can think of are to do the above steps again and select Delete From Everywhere instead of local content only, you will lose any career mode data however.
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Message 79 of 110 (359 Views)

Re: Personal settings 1 failed to load

★★★★★ Newbie

So I won’t loose ultimate team or pro clubs.

Message 80 of 110 (357 Views)
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