Permanently banned due behavior

[YT_PopLouis]

I was playing Apex ranked and suddently I got permanently banned from Apex Legends due hateful conduct.

I was playing normal ranked games and my teammate was hostile towards me and I got angry and I was toxic back. I typed 1 time in the chat but mostly I was talking. I got banned by the 1 message I sent to him.

I’m kind of dissapointed about this ban because there was no warning about permanent ban. I have gotten suspended before and I always thought that was thecase. I have never cheated in a game and I invest my time and money in the game and I get permanently banned from behavior without warning. I don’t thinks it’s fair without warning.

I lost about 400€-600€ of my own money to the game and I can’t even play it.

Am I super wrong about my oppinion or was my ban deserved? I don’t know but I’m kind of confused

[OldTreeCreeper · Accepted solution]

@YT_PopLouis

It is my understanding that you can appeal a ban a number of times. 

The EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

There is also this AHQ guide on bans and suspensions :

https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-...

[OldTreeCreeper · Accepted solution]

@YT_PopLouis

It is my understanding that you can appeal a ban a number of times. 

The EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

There is also this AHQ guide on bans and suspensions :

https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-...

[YT_PopLouis]

@OldTreeCreeper okay thank you!

[the_amorer]

@YT_PopLouis Me too same exact situation brother it's been years since I've been able to log in totally hurts for real 💔😔