Re: Password reset

by EA_Solaire
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Original Post

Password reset

★★★ Newbie

I keep getting asked to rest my password, when I'm trying to pay anthem or log on to ea website using the Xbox login. It's like it is stuck in a loop. Doesn't matter how many times I reset my password it its asking me to reset my password.

 

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Re: Password reset

Community Manager

Hi there @botkillnz,

 

I'd recommend reaching out to the live support team here so they can look into your account details a bit further with you and see what's causing this loop- here on AHQ we're not able to investigate your account.

 

If you like, you can contact the team through Twitter or Facebook as well. 

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