Re: Paid for a tier skip. Didnt get the price

by EA_Solaire
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Original Post

Paid for a tier skip. Didnt get the price

★★★ Newbie

I skipped a tier in sims mobile and was supposed to receive 3000 simelons.  It says I received it but haven't 😡

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Re: Paid for a tier skip. Didnt get the price

Community Manager

Hi there @1003642276457 so sorry for not replying sooner!

 

If this tier skip till isn't available for you, please submit an in-game help request following the steps here so the live support team can take a look into this with you. I'm afraid here on Answers HQ we aren't able to investigate missing content. 

 

You can also reach out to through Twitter or Facebook if you prefer 

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