June 2020
June 2020
Hi,
I am on the West Coast of the United States (California) and I am also having severe packet loss. Pings directly to easo.ea.com (200+) show no packet loss. I ran a tracert and the following info was returned. Jump 7 ae-2-3602.ear3.Washington1.Level3.net [4.69.206.81] appears to be the issue?
Tracing route to easo.ea.com [159.153.64.173]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Het [x.x.1.1]
2 13 ms 9 ms 10 ms 96.120.88.57
3 12 ms 9 ms 10 ms be-20005-rur02.sanjose.ca.sfba.comcast.net [96.110.102.117]
4 15 ms 10 ms 11 ms be-331-rar01.hayward.ca.sfba.comcast.net [162.151.79.153]
5 12 ms 15 ms 11 ms be-399-ar01.hayward.ca.sfba.comcast.net [68.86.143.89]
6 12 ms 12 ms 15 ms lag-14.ear2.SanJose1.Level3.net [4.68.72.101]
7 * * 80 ms ae-2-3602.ear3.Washington1.Level3.net [4.69.206.81]
8 85 ms 81 ms 81 ms 4.79.23.202
9 79 ms 75 ms 76 ms 159.153.92.10
10 77 ms 81 ms 76 ms 159.153.92.94
11 77 ms 76 ms 79 ms easo.ea.com [159.153.64.173]
Any help would be greatly appreciated!