Packet Loss and Latency PS4

by purantula24
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Original Post

Packet Loss and Latency PS4

★ Novice

Hi, 

 

I have been experiencing tremendous packet loss and latency recently while playing, making this game nearly unplayable.  I have tested my internet connection which has a download speed of 172 mb/s, uninstalled and reinstalled the application, changed my dns, and have followed the ea help connectivity issue guide yet have been able to find a solution that works.  Any help would be much appreciated.

 

Thanks.

Message 1 of 3 (322 Views)

Re: Packet Loss and Latency PS4

Champion
@purantula24 Could you please post an UOTrace for me?
You find the steps here:
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

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Message 2 of 3 (254 Views)

Re: Packet Loss and Latency PS4

★ Novice

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
CODA4582 192.168.0.1 1 2ms 3ms 0% 100 / 100 1ms / 8ms
* Unknown Host * 99.252.60.1 2 19ms 17ms 0% 100 / 100 9ms / 52ms
* Unknown Host * 24.156.158.13 3 20ms 100% 0 / 100
* Unknown Host * 209.148.237.61 4 12ms 100% 0 / 98
* Unknown Host * 209.148.233.102 5 33ms 100% 0 / 98
ge-4-1-0.mpr1.iad10.us.mfnx.net 206.126.236.86 6 28ms 100% 0 / 98
* Unknown Host * 0.0.0.0 7 0ms
ae1.er2.iad10.us.zip.zayo.com 64.125.25.165 8 42ms 37ms 0% 98 / 98 25ms / 153ms
64.125.199.190.t00673-02.above.ne64.125.199.190 9 31ms 100% 0 / 98
* Unknown Host * 159.153.92.98 10 37ms 36ms 0% 98 / 98 27ms / 47ms
* Unknown Host * 159.153.92.78 11 332ms 89ms 0% 98 / 98 29ms / 465ms
da2.gos.ea.com 159.153.64.173 12 34ms 33ms 0% 98 / 98 26ms / 45ms

Message 3 of 3 (226 Views)