PVZ NEIGHBORVILLE DONT WANT TO WORK PLEASE HELP :(

[SuperMousska360]

Hi everyone yesterday i buy on steam Plant Vs Zombie Battle For NeighborVille and i have a bug. I would like someone to help me. So first I bought the game on steam and waited for the download. after I downloaded origin and created an account but now when I go to origin / steam and I click on play I have the loading which starts with the easy anticheat logo and steam tells me that I am in game by the continuation PVZ closes suddenly and I am redirected to the origin page I try to open steam and origin at the same time open origin as administrator and I intend to try to change my direct X (currently 12 and it advises 11) please I need your help this game is expensive: / (my pc config is not amazing) pls i want to play todayyyyy maybe i can make a video too for explain my bug idk. Sorry if my english  bad im using google translate

[iluminatethesky · Accepted solution]

@SuperMousska360,

You're very welcome

And yes, I would recommend getting at least the minimum required GPU / CPU to run the game. 

It all depends on your budget, and what you're willing to spend. If you're able to get better than the minimum requirements, I would look into that as well.

- iluminate 

[grandpied]

Hey @SuperMousska360 I've switched your message to the right board.

[iluminatethesky]

Thank you @grandpied 

Hey @SuperMousska360!

Can you try clearing Origin Cache?

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

You can also try verifying the game files in Steam: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Let us know if this helps.

Thanks

- iluminate

[SuperMousska360]

i will try it soon ! im so sorry for this late reply

[SuperMousska360]

wait what u mean i can xp my answer for more people see it?

[SuperMousska360]

@iluminatethesky  i try ur 2 idea and it dont work if u want a video for i show u my crash / if u have other idea i would like to know them ! ty for the time given

[iluminatethesky]

Hey there @SuperMousska360,

Do you mind attaching a DxDiag so we can take a look?

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Thanks

- iluminate 

[SuperMousska360]

it work?

[SuperMousska360]

@iluminatethesky 

[iluminatethesky]

Hey @SuperMousska360,

It looks like your CPU may be out of date, which is why you may be having problems launching the game.

I would recommend checking out the PC Specifications here:

https://www.ea.com/games/plants-vs-zombies/plants-vs-zombies-battle-for-neighborville/buy/pc-system-...

Thanks

- iluminate