Re: PTG Sane Max Price of170000! TOTW selling between 250000-300000. Compensatio

by REALBRUTAL
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PTG Sane Max Price of170000! TOTW selling between 250000-300000. Compensation?

★★ Novice

Product: FIFA 18
Platform:PC
What is your gamertag/PSN ID? DarkShineKnight
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 03/08/2018
What time did you see the bug? (HH:MM AM/PM) 08:00 AM
What is your time zone? AET - GMT + 10:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Sane PTG card capped at 170,000 coins while TOTW selling for 250,000-300,000
What happens when the bug occurs? Can't sell card for fair price
What should be happening instead? card should have Max value of at least 500,000

Sane PTG should have a higher max value than 170,000 on PC as it's TOTW card is selling for between 250,000-300,000 coins and it's PTG is much more valuable than the TOTW as it is upgraded to the highest current TOTW values. Owners should be compensated for loss of coins as value would have been highest right on the TOTW card release. EA has no mechanism to deal with this via correspondence?

Any normal company will compensate their customers many of whom have spent large amounts of real money on virtual currency. Attached is my conversation with technical support who can do nothing but recommend I make a public post on the forum. Maybe I'm being a bit whiney but i feel like if EA are taking everyone's money they should be fairly compensating when they make an error.

Message 1 of 5 (418 Views)

Re: PTG Sane Max Price of170000! TOTW selling between 250000-300000. Compensatio

★★ Novice

Sorry There's the end of the conversation

Message 2 of 5 (407 Views)

Re: PTG Sane Max Price of170000! TOTW selling between 250000-300000. Compensatio

★★★★ Novice
Please fix this EA...
Message 3 of 5 (392 Views)

Re: PTG Sane Max Price of170000! TOTW selling between 250000-300000. Compensatio

★★★★★ Apprentice
Sane Price still not updated? That’s odd
Message 4 of 5 (349 Views)

Re: PTG Sane Max Price of170000! TOTW selling between 250000-300000. Compensatio

★★★ Newbie

Is it going to be fixed in this year ?

Message 5 of 5 (343 Views)