PS5 10 hour trial won't launch. Still have time left on it...

[pgpgpgpg]

Still no update? I know you have many many other players having these same issues. I’ve seen the posts in these very forums. Please figure this out for us. 

[CaucasianJames]

It’s not just you, I load game it says there is 1:03 left on trial, click proceed to game and then it says you need to buy to use.

[EA_Aljo]

@CaucasianJames 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!