October 2020
I took a break from Apex for a few months and decided to play it again. I have always played on PS4. When I returned I was greeted with this message (see attached file) whenever I pressed play from the title screen. It tells me to change my password at ea.com, but how would I do this when my account was made with PSN? I don't see any option to login with Playstation on the EA website. Do I change my PSN password instead?
Solved! Go to Solution.
October 2020
Whenever your play an EA Game you do make an EA Account in order to access online features, this may be the same email on your PSN or possibly an older one when you went to play Apex Legends or any other game. Based on the message you can try resetting (steps below) if you have issues or can't get past the message then please reach out to an EA Game Advisor so they can further assist with your Account.
Reset Password:
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
October 2020
Whenever your play an EA Game you do make an EA Account in order to access online features, this may be the same email on your PSN or possibly an older one when you went to play Apex Legends or any other game. Based on the message you can try resetting (steps below) if you have issues or can't get past the message then please reach out to an EA Game Advisor so they can further assist with your Account.
Reset Password:
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
October 2020 - last edited October 2020
This happened to me too but I accidentally made a new account what do I do now?
October 2020
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
November 2020
I TRIED WHAT U SAID AND IT DIDNT WORK
December 2020
I also have reset my password and regained access to my account but still keep getting the message that my login credentials have expired and to reset my password
December 2020
December 2020
This sum bs I did everything it said to do but it still keeps saying credentials might have expired
December 2020
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
December 2020
How do I fix it because I want to play apex and nhl