Re: PS4 game crashed, now unable to connect

by scubamax064
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PS4 game crashed, now unable to connect

★★★ Newbie

I was playing earlier and the game crashed. I have attempted to connect several times over the past 4 hours to no avail. My buddy just sent me a game invite i tried to join. On his screen it is saying that i am still in a match and on my screen it still shows that i can not connect to the PlayStation Network. How can i get myself refreshed out of a game so i can reconnect to the servers?

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Accepted Solution

Re: PS4 game crashed, now unable to connect

★★★★★ Novice

How is your PS4 connected, wi-fi or lan?

 

  1. Power off your system, then back on.
  2.  Make sure you have a network connection.
  3. Try joining again

If that doesn’t work, try one of the following:

 

  • If you have a Pro trying turning off “Boost Mode” in Settings -> System
  • Delete and re-install the game.

 

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Message 2 of 4 (218 Views)

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Re: PS4 game crashed, now unable to connect

★★★★★ Novice

How is your PS4 connected, wi-fi or lan?

 

  1. Power off your system, then back on.
  2.  Make sure you have a network connection.
  3. Try joining again

If that doesn’t work, try one of the following:

 

  • If you have a Pro trying turning off “Boost Mode” in Settings -> System
  • Delete and re-install the game.

 

Message 2 of 4 (219 Views)

Re: PS4 game crashed, now unable to connect

Community Manager

@scubamax064 

Were any of the steps offered by @ungusbungus  able to fix it for you? 

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Message 3 of 4 (198 Views)

Re: PS4 game crashed, now unable to connect

★★★ Newbie

I turned off my system for the night and this morning it was working again. so maybe just being offline for a while is all i need to do

 

Message 4 of 4 (175 Views)