PS4 controller not being recognized on NFS Unbound

by effone
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PS4 controller not being recognized on NFS Unbound

★★★ Newbie

Is there anyone else who bought the Palace editon on the EA app or Origin app and when you lauched the game your controller wouldn't connect? I've been scratching my head for hours now trying to get my PS4 controller to connect to the game to no avail. I've tried connecting my wired Xbox controller in as well but that still didn't work. Just trying to see if anyone else is being plagued with this issue or if my apps are just glitched.

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Accepted Solution

Re: PS4 controller not being recognized on NFS Unbound

Community Manager
@effone Hi, there are issues with the PS controllers right now.

However Xbox controllers should work, I've been using one to test myself. Can you restart the game then try the Xbox controller again?
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Message 2 of 28 (3,604 Views)

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Re: PS4 controller not being recognized on NFS Unbound

Community Manager
@effone Hi, there are issues with the PS controllers right now.

However Xbox controllers should work, I've been using one to test myself. Can you restart the game then try the Xbox controller again?
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Message 2 of 28 (3,605 Views)

Re: PS4 controller not being recognized on NFS Unbound

★★★ Newbie
@EA_David I was online with tech support for over 45 min with them trying to help and this suggestion never came up I realize now that I only tried the controller with the game already running not plugging it up then starting thank you for the help!
Message 3 of 28 (3,598 Views)

Re: PS4 controller not being recognized on NFS Unbound

★★★ Newbie
@EA_David Just tried the same solution with my PS4 controller and it worked! The trick is to plug the controllers up before you even launch the game. Thank You so much!!!!
Message 4 of 28 (3,594 Views)

Re: PS4 controller not being recognized on NFS Unbound

Community Manager
Sorry it took so long to get straightened out, but thanks for the confirmation.
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Re: PS4 controller not being recognized on NFS Unbound

★★★ Guide
Doesn't work with ps5 controller though.
Or at least not for me.: (
Message 6 of 28 (3,526 Views)

Re: PS4 controller not being recognized on NFS Unbound

★★★ Newbie

Mine PS4 controller doesnt seem to work. Even if i plug it in before launching the game. Did you do something else?

Message 7 of 28 (3,479 Views)

Re: PS4 controller not being recognized on NFS Unbound

[ Edited ]
★★★ Newbie

Do you figure using a controller masking software like DS4Windows would allow PS controllers to work, at least until a solution is implemented?

Edit: after a quick test, DS4Windows does allow a PS controller to work.

Message 8 of 28 (3,226 Views)

Re: PS4 controller not being recognized on NFS Unbound

★★★ Newbie

Just downloaded and installed DS4winsows and it did not work for me

Message 9 of 28 (3,197 Views)

Re: PS4 controller not being recognized on NFS Unbound

★★★ Newbie

If you have the game on steam/ have steam open you may need to disable steams controller config in big picture mode or just exit steam.

Message 10 of 28 (3,171 Views)

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