PS4 SW Battlefront Season Pass & DLC not working.

by IIDezzII
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Original Post

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★ Newbie
Just delete the game and saved data and reinstall without the add ons then when it's reinstalled Download the add ons again
Message 91 of 146 (2,459 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★★ Novice

FIRST, For those who can't find the DLC content on the store, you should try just searching "Battlefront", and look for "Bespin", "Rogue One: Scarif", "Death Star", and "Outer Rim". I just searched for that, and clicking See All allows you to find all of these items on the store. If that doesn't work for whatever reason, just find the main battlefront page, and look for the separate DLC items listed under add-ons from that page. Hope that helps.

 

AS FOR MY SITUATION

 

I've already tried pretty much every step in this forum, and I'm still at "content not installed" for all 4 DLC packs. I have posts on page 4 and 5, but I'll summarize, since it's still not fixed, in hopes that someone will care enough to try to fix it, rather than do workarounds that don't work for everyone. (Not being rude, but the problem has been an issue since December, if you search for it, since the VR mission came out basically, so...)

 

Here is the timeline of what I've done. (buying stuff and problems)

 

-Bought SW Battlefront on sale on PS store. Played it a little bit.

-Bought SWBF Season Pass a few weeks later, also on sale, from PS store. Played each one to try out the maps. (someone pointed out "nobody had played the DLC before coming here, which is incorrect in my case. I played each DLC pack before the issue happened)

-Bought a PS4 Pro and switched everything over. I don't remember playing it after installing it before the next step.

-Reformatted old External HDD to work with my PS4 Pro shortly after the update that allowed HDD to work.

-Ever since (either JUST the Pro upgrade, or after HDD also) My DLC says Content not Installed.

 

Here is what I've tried since this problem. (only after Content not Installed)

 

-Restart SWBF, Restart PS4.

-Delete SWBF, Reinstall SWBF, Move to Internal HD, move to external HD.

-Click the little down arrow that you can find next to each DLC item, by highlighting SWBF on my dashboard, hitting down, selecting "PlayStation Store", "Add-ons", and highlighting the down arrow next to each item. This is the only thing that actually pushes the content thru to my PS4. Apparently this refreshes the Licenses for each item, as a 1.1 mb file. Still doesn't work. (by pushes content to my ps4, I mean, it says downloading X, then shortly after, X installed, where X is whichever DLC)

-Logging onto PS store from PC, and attempting to download each DLC separately. This makes the button say "downloading to PS4", then it says "Playable", and DOES NOT push the install to my ps4 for whatever reason.

-Logging onto PS Store from my phone via the PS app, and doing the same as previous step, same results as well.

-Attempting to download DLC individually from the PS4 PS Store.

-Accessing purchase history from the PS Store site and trying to redownload from there.

-Ensure that my PS4 Pro is my primary device. A few times.

-Restore licenses for my account. Several times.

-After trying to play single player a bit for trophies, I realized my save data wasn't transferred from my old PS4, so I deleted my save data on my Pro, uploaded PS4 data to the cloud, and redownloaded it to my Pro, and successfully retrieved my data on my Pro.

 

I really have no idea what to do anymore. I don't even really want to play the game at the moment, but if I did, I'm limited to what I can play, despite paying for the DLC and playing them in the past. And the amount of time I've spent just TRYING to get this to work, and typing all of this up, could have been spent doing something productive. Again, not trying to be rude, but it's incredibly frustrating at this point.

Message 92 of 146 (2,443 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★★★ Newbie
I have some problem just says download the add ons which it does when it in stalls the game as it's 44gb total
Message 93 of 146 (2,431 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★★★ Novice

Doesn't work at all. Have done this countless times already and still nada for me on my PS4. Even contacted EA. Told me to go to the Playstation store from my PC and refresh the licenses from there and low and behold.....still doesn't work! So I now have to wait for it to be escalated to a specialist team and they're going to be contacting me via email. More than likely with a generic response telling me to do the same things that I have done a bunch of times already. But we'll see if they can actually pull through with a working solution. I have even unistalled everything and still didn't work.

Message 94 of 146 (2,421 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★★★ Novice

I don't know if you got this resolved or not yet? But for me it took calling and looking on numerous forums before I figured out what to do on my own. I was suggested to go to the PS Store from my PC and refresh the licenses from there by redownloading them. That of course didn't work. But that was because I was told to download the season pass dlc....not each DLC pack individually! ie: If you own the season pass, it will not just download the content the pass on it's own. You will have to search for each DLC pack separately. So search for,

Battlefront Death Star

Battlefront Rogue One: Scarif

Battlefront Bespin

Battlefront Outer Rim

 

separately, (or just search "Battlefront" and the available content will show up) and then you'll be able to "buy" each one that you own for $0.00 and then it will download to your console. It will show that it was purchased and have $0 as a price.

Message 95 of 146 (2,416 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★ Newbie

After calling the support line and being told they are working on it, this method of locating each dlc add-on individually, worked apparently. I used my phone and purchased each one separately. Hope everyone gets theirs working. Pretty sad on E'As part. 

Message 96 of 146 (2,393 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★★★ Newbie

I was having the similar issue where I couldn't get the expansion pack playlists like in your screenshot to show up installed within the game. I would go into the game and all 4 would be locked and when I'd click on them it'd take me to the Playstation Store only to show my season pass was already installed. Restoring license didn't solve either.. I tried searching for the individual DLC files in the Playstation Store from my PS4 and they wouldn't show up. I called EA support and they were a big help. Per their instructions, I had to search for the files (Bespin, Death Star, Rogue One, and Outer Rim) from the Playstation store using my PC in a web browser, add each one to my cart, and then checkout (they all should be free). I then restarted my PS4 went to my library and proceeded to download the files. Hope this helps someone.

Message 97 of 146 (2,387 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★★★ Novice

That's exactly what I did too and that worked for me. 

Message 98 of 146 (2,386 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★ Newbie

yeah me too

 

Message 99 of 146 (2,369 Views)

Re: PS4 SW Battlefront Season Pass & DLC not working.

★★★★★ Novice

Check out my prior replies, I figured out what to do. 

Message 100 of 146 (2,368 Views)