[PS4] Game crashes on EULA

by Furious_Joegan
Reply

Original Post

Accepted Solution

[PS4] Game crashes on EULA

★ Novice

I'm on an older PS4. I try and load the game and it gives me error codes at the EULA. Sony said to restore licenses and activate my console as home. The game booted up once but crashed 4 times at the intro video. Fine, skip that. Get into game play and the screen is covered in green and purple artifacts. Try to just push through the mission. Game crashes. Think deleting the save info might help. Now none of the previous troubleshooting can get it past the EULA again. I get the game was on discount, but I would assume it at least worked. Any advice? I just want to shoot some rebel scum damn it.

Message 1 of 2 (174 Views)

Accepted Solution

Re: [PS4] Game crashes on EULA

EA DICE Team

Hey @Furious_Joegan Could you try to power cycle the console and see if that helps. 

 

Power cycle the PS4 system

  1. Completely turn off the PS4 by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the PS4 system for 20 minutes.
  3. Reconnect the PS4 system and turn it on.

/Atic 

View in thread

Message 2 of 2 (112 Views)

All Replies

Re: [PS4] Game crashes on EULA

EA DICE Team

Hey @Furious_Joegan Could you try to power cycle the console and see if that helps. 

 

Power cycle the PS4 system

  1. Completely turn off the PS4 by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the PS4 system for 20 minutes.
  3. Reconnect the PS4 system and turn it on.

/Atic 

Message 2 of 2 (113 Views)