Help us improve Answers HQ! Take Survey No, Thanks

PS4 Crashing Info Gathering

by EA_MattR
Reply

Original Post

Re: PS4 Crashing Info Gathering

★★★★ Novice

PlayStation Console: (PS4 Pro)

PSN ID:devilsarmnz

Crash Info:When does the crash take place? takes place walking around free roam and also when finishing mission's  System just stops until I close the application then get CE-34878-0

 

 Are you having to take specific steps to get your PlayStation going again?  sometimes requires power on using power button on front of unit does memory check and report

Have you reported your crash data when prompted? Yes for every example

Message 521 of 1,975 (125 Views)

Re: PS4 Crashing Info Gathering

★★★★ Novice

PS4 Slim
PSN ID: misterjon15

Crash Info: Hard crashed twice. Once when closing application, the other time was after mission. Had to press power button to restart and rebuild database.

Yes, I reported.

Message 522 of 1,975 (124 Views)

Re: PS4 Crashing Info Gathering

★★★★ Novice

PlayStation: Pro

PSN ID: Icelop

 

I had such a problem 2 times. The first time I clicked to close the game (after holding the PS button on the gamepad). The second time in the middle of the game (I do not remember the moment). Both times reported a problem in the form suggested by the console.
It restored its performance by turning on the console, every time it turned on the second time, but only with a button on the console, it did not react to the gamepad.

 

У меня такая проблема была 2 раза. Первый раз когда нажал закрыть игру (после удерживания кнопки PS на геймпаде). Второй раз в середине игры (не помню момент). Оба раза сообщал о проблеме в предложенной форме консолью.
Работоспособность восстанавливал путём включения консоли, каждый раз включалась со второго раза, но только кнопкой на консоли, на геймпад не реагировала.

Message 523 of 1,975 (123 Views)

Re: PS4 Crashing Info Gathering

★★★★ Newbie

Playstation 4 Pro
ID : Ghutow
I had problems closing the game
alone during the missions, however console error being turned off I do not have.
Yes, I sent the error to Sony, always the same error when it closes CE-34878-0

Message 524 of 1,975 (121 Views)

Re: PS4 Crashing Info Gathering

★★★★ Novice

Punk Larence on Pro. Never had to do anything specific to get it working again other than shut down and start up again. No obvious consistency as to when it happens, could be in the Fort or out in the world. Always tried to report it but on at least one occasion the crash report screen crashed! 

Message 525 of 1,975 (121 Views)

Re: PS4 Crashing Info Gathering

★★★★ Novice
PlayStation 4 Pro with a 8 TB external hard drive. Anthem is installed to the external.

PSN: Theoden-W

It has crashed the PS4 3 times. Twice when coming out of strongholds and once when attempting to close the game.

Each time it required a reboot and repair in safe mode.

I have reported each crash to Sony with the word/s Anthem or Anthem Again.

Personal Note:
I won’t be playing until this gets fixed. If it takes more than a week I am very likely just to uninstall the game. I like the game. A lot. I’m willing to buy cosmetics. But I’m not willing to risk my PS4 to a crash. Even if it isn’t bricking systems this kind of crash cannot be good for the system. If it isn’t fixed very soon you’ll lose a customer. This isn’t a threat just the sad reality.
Message 526 of 1,975 (115 Views)

Re: PS4 Crashing Info Gathering

★★★★ Newbie

Says 11 days to upload

Message 527 of 1,975 (112 Views)

Re: PS4 Crashing Info Gathering

[ Edited ]
★★★★ Newbie

Game crashing happens any time outside of Fort Tarsis, whether is be while playing or during screen loading. The one that shut my PS4 off today was in the middle of fighting during a quick play. The game completely froze for about 20 seconds. I pressed the PS button to close the app and that's when my PS4 completely turned off. I am really disappointed with the amount of bugs in the game. I'm sorry but my experience is actually worse than Fallout 76 and before this game I thought Fallout 76 was the worse gaming experience I've ever had. I hate to say it but I am now very skeptical about buying games from Bethesda and Bioware. 

Message 528 of 1,975 (108 Views)

Re: PS4 Crashing Info Gathering

★★★★ Novice

Hi, I've had this happen once on my PS4 pro when I closed the Anthem application and the whole console shut down. I had to pull out the power cord for it to start again.

Message 529 of 1,975 (104 Views)

Re: PS4 Crashing Info Gathering

[ Edited ]
★★★★ Newbie

Psn:thecrapture

PS4 pro Spiderman edition 

Crash: 100% game crash during or upon completion of quick play.

60%  crash when entering the scar strong hold

 

Occasional crash upon entering Freeplay.

 

Have reported 90% of the crashes through PlayStation

Message 530 of 1,975 (103 Views)

fifa-18-promo-circle

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

all-ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help