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PS Controller Settings Change Themselves Online (Need Help ASAP)

by FifaWizard12321
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PS Controller Settings Change Themselves Online (Need Help ASAP)

★★★ Novice

My controller Doesn't work for online games 

every time I try to play Div Rivals it will change the controls to Two-button but if I were to check during the game it will tell me that it's on classic if I check before or after the game it will still tell me it's on classic (Spoiler Alert ITS NOT) this makes it impossible to do objectives which require you to do certain shots or passes

so I was hoping I could get a quick reply

Thanks, Ryan

 

Ps this doesn't affect offline games

Fingers crossed

Message 1 of 15 (216 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

Community Manager
Hi @FifaWizard12321,

Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persists?
-EA Cade

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Message 2 of 15 (200 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

★★★ Novice
@EA_Cade no changes nothing
Message 3 of 15 (195 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

Community Manager
Hi @FifaWizard12321,

Gotcha, are you on PlayStation 4?
-EA Cade

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Message 4 of 15 (175 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

★★★ Novice
@EA_Cade yeah
my psn is RJMXI if you need it
Message 5 of 15 (171 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

Community Manager
Thanks, can you get me a screenshot of the files you see in the Profile - Delete menu?
-EA Cade

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Message 6 of 15 (157 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

★★★ Novice

Here you go

Message 7 of 15 (147 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

Community Manager
@FifaWizard12321 And the Personal Settings file has today's date on it, correct?
-EA Cade

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Message 8 of 15 (142 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

★★★ Novice
@EA_Cade correct
Message 9 of 15 (137 Views)
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Re: PS Controller Settings Change Themselves Online (Need Help ASAP)

Community Manager
@FifaWizard12321 Thanks, deleting the Personal Settings file should have resolved this. Please reach out here http://bit.ly/EA_Contact_Us so we can investigate this further.
-EA Cade

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Message 10 of 15 (125 Views)
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