October 2016 - last edited October 2016 by EA_Andy
I logged in this afternoon to my profile Jager_Sanders and as stated above, most of my Battlefield 1 profile was reset. I didnt lose weapons but I lost all my kills, wins etc statistics, all my collected codex files.. My Rank is now 0 instead of 17.. Help please?
I have been playing this game since the Beta, and all 10 hours of Insider.
Solved! Go to Solution.
October 2016 - last edited November 2016 by EA_David
Thank you for all of the reports on this.
EDIT: This issue has now been confirmed as resolved. If your stats are missing, please play a match.
If you cannot connect, please try the troubleshooting steps here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
You may also want to open the ports listed on this page: https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting
*accepting as solution for visibility*
I lost a lot of progress as well after the update. I noticed that the rank in my soldier menu were not changing and were stuck at the same numbers while my in game customization showed my progressing through the levels accurately. I seems that after the update the game may have calibrated with my soldier ranks which were wrong and caused the game to set me back. I worked pretty hard over the weekend to rank up so it really sucked losing my progress like that.
Has anyone found a fix for this? I was playing last night as level 10+ on every class and now i am back to level 4 on three of them....
@CAN220 Wow, it sounds like you've been thorough. One thing that i'd do would be to try using an alternate/friend's account on your system and see if that can connect.
This should help to determine whether the issue lies on your account or with something local.
Can you use the server browser and check your soldier stats like you're connected? Are you able to connect to other online games?
Uh, Hello EA? would you care to help me out as well? i find a match on the xbox one, and just like the guy who wrote this blog, mine doesnt work, im forever stuck on the black screen or the "loading match"
Care to help a guy who never played a single match of his life on BF1?
And yes i can watch the videos you post from youtubers, i can see my stats and (unfortunately) they all are at zero, and i have all the connections correct, mind telling me whats wrong?
I bought BF1 today and when im trying to play multiplayer i get a message saying "go online" over and over again and i cant play mp.
help me :P
October 2016 - last edited October 2016