PC shut off bug

[-DE-disher12]

When starting the game, 99% of the time the pc shuts off. Other times when going into multiplayer or arcade, it still shuts off my pc. i play many games on ultra like metal gear solid, doom, and sleeping dogs and they dont do that. Ever since the second update of this game it started but only with this game and my power supply is 750w.

Operating System
Windows 10 Home Single Language 64-bit

CPU

Intel Core i7 7700K @ 4.20GHz
Kaby Lake 14nm Technology

RAM
8.00GB Dual-Channel Unknown @ 1065MHz (15-15-15-36)

Motherboard
Gigabyte Technology Co. Ltd. Z270P-D3-CF (U3E1)

Graphics
VA2246 SERIESC (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1070 (EVGA)

[EA_Barry · Accepted solution]

@-DE-disher12

A couple of relatively simple troubleshooting steps to begin with:

• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Try a clean boot before starting the game: http://support.microsoft.com/kb/929135

If the issue continues, posting your Dxdiag report here will be helpful, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[EA_Barry · Accepted solution]

@-DE-disher12

A couple of relatively simple troubleshooting steps to begin with:

• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Try a clean boot before starting the game: http://support.microsoft.com/kb/929135

If the issue continues, posting your Dxdiag report here will be helpful, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/