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[PC] game crashes when looking for rivals in Ultimate team

by OperationSWAGy
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Original Post

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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade hi, no i dont have any carrer mode
Message 11 of 42 (357 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

So you've fully deleted the files in that section of the game?
-EA Cade

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Message 12 of 42 (345 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade hi again, if i delete all the files in that section of the game i will lose all my fifa ultimate team progress? including the team?
Message 13 of 42 (320 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

Nope. Just settings and miscellaneous files that will redownload.
-EA Cade

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Message 14 of 42 (317 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★★★★ Novice

Hi, i have the same problem on my PC, when i try to find opponent on FUT Rivals the game crashes...

Message 15 of 42 (311 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade i also noted that the game shuts off when the messege "checking connection" is shown, might it be a internet connection problem of some sort? i will try deleting all the files in Customize-Profile-Delete and tell you if something changes
Message 16 of 42 (301 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade hi,i deleted all the files and it sill not working
Message 17 of 42 (261 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

Can you try a clean boot please and let me know if this persists? http://bit.ly/Clean_Boot
-EA Cade

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Message 18 of 42 (217 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade hi, I did the clean boot but only one program i cant disabled maybe that is why it crashed again ?
Message 19 of 42 (211 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

Gotcha, please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can get this escalated for review.
-EA Cade

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Message 20 of 42 (179 Views)
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