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[PC] game crashes when looking for rivals in Ultimate team

by OperationSWAGy
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[PC] game crashes when looking for rivals in Ultimate team

★ Apprentice

Hi! Everytime I try to play a divion rivals match, the game suddenly stops without any warning or error, it crashes and i don t know what to do, i tried to repair the files and it didn't worked

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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear
-EA Cade

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Message 2 of 42 (377 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade hi, I do this steps when I was talking with a EA man and it didnt work and I also repair the game and delete everything it wasnt save file and it sill didint work help plz
Message 3 of 42 (358 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

Can you try deleting the folder called Settings inside My Documents - FIFA 20 please?
-EA Cade

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Message 4 of 42 (354 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade HI, It didn't work
Message 5 of 42 (334 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

Does this happen when you score a goal from a cross by chance? Or is it every time no matter what.
-EA Cade

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Message 6 of 42 (320 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade Hi, no matter what
Message 7 of 42 (318 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

Does it happen at a specific point in the match?
-EA Cade

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Message 8 of 42 (309 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

★ Apprentice
@EA_Cade i cant even get in the match
Message 9 of 42 (306 Views)
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Re: [PC] game crashes when looking for rivals in Ultimate team

Community Manager
Hi @OperationSWAGy,

And you've deleted all the files inside Customise - Profile - Delete that aren't career mode saves?
-EA Cade

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Message 10 of 42 (295 Views)
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