Preface by saying im already 11 hours deep into Anthem and wanting to play more tonight.
Trying to play anthem as part of origin head start, has been working fine until tonight where I'm now stuck at 'connecting to online services' and looping back to developer logos before the 'error retrieving anthem live service data' shows up
tried updating client and nothing, played a few rounds of Battlefield 5 so my connection is fine and Origin is working okay.
Disabled Antivirus and still nothing
February 2019 - last edited February 2019
Please select your region Europe
When did this happen? (dd.mm.yy hh:mm) 22.02.2019 after 03:00 am
AMD or Nvidia Model Number nvidia 1060
Enter RAM memory size in GB 16
How often does the bug occur? Every time (100%)
I started the game at 1AM 22.02.2019 and everything was just perfect for 2 hours and then
these problems appear:
1:ERROR UPDATING PILOT DATA (without any error numbers )
2:ERROR RETRIEVING ANTHEM LIVE SERVICE DATA
3:IF I PASS ANY ERROR THEN I SAW INFINITE LOAD SCREEN AGAIN
4:PRE-ORDER REWARDS NOT AVAILABLE ( i looked rewards )
At the beginning everything was good but dont know what happend after like 2 hour all of these are just appear so what shoud i do or what do you guys are thinking about these problems…
İ’ve tried delete game and reinstall
I've tried all the ways in forums
I talked to the internet administrator
Origin Client Repair
Did everything in the (PC CONNECTION TROUBLESHOOTING)
İt’s not because of our system or software .Nothing has changed
I do appreciate if i get a fast solution
Have a good day
It seems I am stuck in a can't load pilot data loop on the first misson it loads to the point of standing on the wall then crashes back to inside the fort and I get a can't load pilot data message
Error retrieving live service data
you have lost connection to the EA servers...
come on seriously, EA, frostbite, BioWare? You release a game that’s cost me £70 and I can’t even get past the title screen. It’s ddisgusting how you can release a product that’s not fit for consumer use.
This needs to to be fixed or I want a full refund.
I start anthem up and itll let me push "X" to search for a server, usually it wont load past halfway and it says that there's a "connection problem: error retrieving anthem live service data". Then I push "X" again and another "connection problem" pops up saying "you have lost your connection to EA servers. Please check your internet connection and try again. See ea.com/unable-to-connect for additional information". I've done everything that it tells me but I still can't connect.
got the same issues for the last few days since it got out and its driving me crazy on ps4 console ! I pre ordered the game id expect to get some help !
I am still having the same issue. However, I just tried to connect through a VPN and got through seamlessly. No issues. Game plays fine. Just a serious shame that I only have a few mb of VPN use so it's not a long term issue. Can anyone figure a solution knowing that my normal connection will not work but a VPN will?
Sadly I also don't know where my VPN connects to either as this is a paid for feature that I don't have.