[PC] Game Frequently Freezing During Match Startup Phase

by Admiral-Sock
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Original Post

Re: [PC] Game Frequently Freezing During Match Startup Phase

★★★ Newbie

I'm having the exact same issue as described by OP. DxDiag.txt attached.

Message 11 of 27 (670 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

★★★ Newbie
Also noticed it started after the latest patch (once duos was added). Literally about 70% of my games and it's really frustrating.
Message 12 of 27 (669 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

★ Guide

Same here after the latest update. It happens to me every other game. Its too frequent and game is unplayable for me. I am loosing points in ranked due to this.


Config
Intel i5-7300HQ Processor, NVIDIA GeForce GTX 1060, 8GB RAM. WIth latest drivers installed

Message 13 of 27 (628 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

★★★ Novice

Same here.

Message 14 of 27 (597 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

Community Manager

Thank you for providing the DxDiags.

@Admiral-Sock 

 

Can you try updating to the latest build of Windows 10 and remove the extra hard drives and tablet you have plugged into your PC? I've actually seen tablets cause crashes/freezes. You have a really nice setup to stream and capture with. It's worth a try to unplug everything and try playing the game vanilla, then plug in one device at a time to see if the issue comes up. If it does, that is when you can try reinstalling the driver for that specific device to see if it helps. Thumbs up

 

@NoobleFish 

 

Please update to the latest build of Windows 10 and under your error reporting I see OneDrive errors. I've seen players avoid crashes/freezes once they uninstalled OneDrive.

 

@Ner0neK 

 

Can you try updating to the latest build of Windows 10 as well? I see update errors under Windows reporting. If there are pending updates waiting to be installed that can cause some conflicts with games.

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Message 15 of 27 (552 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

★★★★ Novice

I have this problem from the season 2 already.I love this game and i want to play it.It freezes every other game and I cant play it.Apex,pls do something for this problem.

Message 16 of 27 (524 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

★★★ Novice

@EA_Blueberry 

Thank you for adivce.

After Windows 10 update 2 of my 3 games freezed. One on countdown before champion select, 2nd on start of a dropship.

So problem isn't solved :/ 

Message 17 of 27 (508 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

Community Manager

@Ner0neK 

 

Can you download the latest driver for your video card? The one you have in your DxDiag is from August.

 

GTX 1050 Ti

https://www.nvidia.com/Download/driverResults.aspx/153944/en-us

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Message 18 of 27 (502 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

★★★ Novice
@EA_Blueberry
Video card drivers updated and still on my first try after update game freezed
Message 19 of 27 (492 Views)

Re: [PC] Game Frequently Freezing During Match Startup Phase

★★★ Newbie

i have the exact same problem .. where do i find the .txt file?

Message 20 of 27 (479 Views)