Help us improve Answers HQ! Take Survey No, Thanks

PC - Freeplay freezes game constantly

by Zijina
Reply

Original Post

Highlighted
Accepted Solution

PC - Freeplay freezes game constantly

★★★★ Novice

This only affects freeplay (for me) as I've had no problems with missions, apart from some bugs.

 

I can play from 10 mins to over an hour, different each time. What happens is that game just suddenly freeze, no error message, but the audio keeps playing for half a minute or so and then screen goes black. I can force close the game with task manager most of the time. I'm not 100% but I think I was flying everytime it freezes, dont know if that is relevant or not.

 

This makes freeplay unplayable and unreliable... a big shame aswell because its the game mode I like the most. I've done what I can on my end with updated drivers etc and even removed Nahimic since thats been known to cause issues but that didnt help either, now its up to you devs because a quick search reveals that I'm not alone and that this has happened for a long time.

 

To the devs - are you close to figure out why this is happening or is it unsolvable?

I'd like to know because I will not buy Anthem or renew my subscription to origin access until this is playable. Currently on my free month of access and Anthem is the reason why I would stay (or buy on sale because I think the game is overpriced). I'm glad I got to try it for free.

 

To other players - Have this been fixed before and come back?

 

My system:
Ryzen 7 1800X - 16GB Ram - GTX 1060 6gb - Windows 10 x64 - SSD on both windows and game disk.
No overheating issues, most settings are on high, V-sync on, 1920x1080, generally very smooth gameplay and stable FPS otherwise.

Message 1 of 4 (1,331 Views)

Accepted Solution
Highlighted

Re: PC - Freeplay freezes game constantly

Hey @Zijina

 

Thanks for all the information you've provided.

 

Can you try these steps?

 

1. Disable the Origin in-game Overlay in the Origin Launcher and the Game Properties in your Library

 

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Run Origin and Anthem as Administrator

 

4. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

5. Close Background Apps: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

 

Let us know if this improves the situation for you.

 

Thanks Standard smile

 

- iluminate

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA

View in thread

Message 2 of 4 (1,302 Views)

All Replies
Highlighted

Re: PC - Freeplay freezes game constantly

Hey @Zijina

 

Thanks for all the information you've provided.

 

Can you try these steps?

 

1. Disable the Origin in-game Overlay in the Origin Launcher and the Game Properties in your Library

 

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Run Origin and Anthem as Administrator

 

4. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

5. Close Background Apps: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

 

Let us know if this improves the situation for you.

 

Thanks Standard smile

 

- iluminate

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 2 of 4 (1,303 Views)
Highlighted

Re: PC - Freeplay freezes game constantly

★★★★ Novice

Hello @iluminatethesky  and thanks for your tips.

I didn't wanna reply before I got a chance to test a few things, as you might understand it will take time to test something that doesn't crash on a set number of minutes.
To respond to your suggestions:

1. It was allready off.

2. Ok, done!

 

3. Ok, done!

 

4. Well... no, I saved this for last. I did have a look thru it though and closed 2 programs for now. But this will be last resort.

 

5. I closed everything that doesnt need to be running now. As a sidenote, this might have fixed the mouse-cursor stuck in the middle of screen issue. Yay.

 

My last runs have been less buggy overall and I have only had time for 2 freeplay sessions so far, but they actually didnt crash! I will try some longer sessions in the coming days before I write this off. I'm not sure which of the things made it more stable (hopefully) but maybe it was a combination of all.

I will update this post.
Thank you so far! 

Message 3 of 4 (1,224 Views)
Highlighted

Re: PC - Freeplay freezes game constantly

Hey @Zijina

 

Thank you for the Update!

 

Glad to hear the game is running somewhat smoother for you now Standard smile

 

Keep us posted, and let us know if you run into anymore issues, or if this issue arises again.

 

Thanks Standard smile

 

- iluminate

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 4 of 4 (1,214 Views)
Twitter Stream