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Re: PC - Crashing issue - Information request.

by Kangaroo-Cams
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Original Post

Re: PC - Crashing issue - Information request.

[ Edited ]
★★★★ Novice

Just had 6 crashes to desktop in a row!

 

I was joining game, playing for around a minute or two and crashed to desktop.

 

It happens in every game mode.

 

What did I do before game crashed? Well it happened on respawn, on reloading weapon, when just running, It is absolutely random

 

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 2167981351087933555, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bfv.exe
P2: 1.0.71.9624
P3: 5ca2316b
P4: bfv.exe
P5: 1.0.71.9624
P6: 5ca2316b
P7: c0000005
P8: 000000000732caaf
P9:
P10:


+++ WER1 +++:
Fault bucket 1659600937646346046, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bfv.exe
P2: 1.0.71.9624
P3: 5ca2316b
P4: bfv.exe
P5: 1.0.71.9624
P6: 5ca2316b
P7: c0000005
P8: 0000000007f0e1b0
P9:
P10:

 

Then I rebooted my PC and played without any error.

Message 181 of 355 (599 Views)

Re: PC - Crashing issue - Information request.

★★★★ Newbie
  • What did you do just before the crash happen? 

Waiting on the loading screen for firestorm just before entering the Halvoy Map

 

 

  • Does it happen in all game modes?

Not from what i have tested. I have played a few multiplayer games previously and it didnt crash

 

  • Does it always happen at the same action/place?

Yes it does, Upon loading into the Halvoy Map on the firestorm gamemode, It usually loads about 3/4s of the way in and then a black screen and exits the game and puts me back into windows.

Message 182 of 355 (577 Views)

Re: PC - Crashing issue - Information request.

★★★★ Apprentice

Game just keeps crashing, even after the update. Can't play at all.

 

DxDiag attached.

 

Event Viewer Log:

 

Faulting application name: bfv.exe, version: 1.0.71.9624, time stamp: 0x5ca2316b
Faulting module name: KERNELBASE.dll, version: 10.0.17763.404, time stamp: 0x2528b630
Exception code: 0x887a0006
Fault offset: 0x0000000000039129
Faulting process id: 0x2f18
Faulting application start time: 0x01d4ebe11e9f0606
Faulting application path: G:\Battlefield5\Battlefield V\bfv.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Message 183 of 355 (553 Views)

Re: PC - Crashing issue - Information request.

★★★★ Novice
  • What did you do just before the crash happen? 

Its always different... Sometimes it just happens in the Settings or Assignment screen or Server browser (just freezes then crashes), sometimes in game while reloading weapon or running or spawning (sometimes back-to-Desktop, sometimes BSOD-Blue Screen everytime with different error codes).

 

 

  • Does it happen in all game modes?

yes

 

  • Does it always happen at the same action/place?

no

Message 184 of 355 (517 Views)

Re: PC - Crashing issue - Information request.

★★★★ Newbie

My computer restarts a couple seconds after I exit Battlefield, and sometimes after I just entered my first map.

It has never crashed during a gameplay... This is wierd right? It crashes my computer only when I exit the game or sometimes when I just entered my first map or sometimes even after I just entered the main menu.

Please give me some light on the issue if you can.

 

  • What did you do just before the crash happen? = PC restarts after I exit the game, or sometimes after I just entered the game. I can play for hours, it doesn't crash during play time. Not yet at least.
  • Does it happen in all game modes? = I usually play conquest or operations and breakthrough.
  • Does it always happen at the same action/place? = I guess you could say so, cause like I said, pc restarts when I exit the game or when I just entered the game menu.
Message 185 of 355 (515 Views)

Re: PC - Crashing issue - Information request.

[ Edited ]
★★★★ Novice

Hello

 

Since the new patch I get the same crash to windows, always the same way. I play one round of firestorm until I die.

hit play again, wait for the game to find a server, starts to load and it crash to windows with no error code. I start the game again, play one round of firestorm until I die... load new map poof crash to windows...

 

FIX:  DISABLE RTX. I CAN PLAY BACK TO BACK. 

 

PLEASE FIX THIS. I WOULD PREFER TO PLAY DX12 WITH RTX FEATURES! 

 

 

SIDE NOTE:   Since the start of firestorm i noticed a bug when playing with DX 12 And RTX features on, the first armor plate you pull out makes the game freeze one second.

 

EDIT: Further testing shows that DX12 works but  RTX has to be off and it does not crash. also the armor plate bug is gone if RTX is off. 

 

 

 

Message 186 of 355 (502 Views)

Re: PC - Crashing issue - Information request.

★★★★ Apprentice

@ckill-S_Overflow wrote:

Game just keeps crashing, even after the update. Can't play at all.

 

DxDiag attached.

 

Event Viewer Log:

 

Faulting application name: bfv.exe, version: 1.0.71.9624, time stamp: 0x5ca2316b
Faulting module name: KERNELBASE.dll, version: 10.0.17763.404, time stamp: 0x2528b630
Exception code: 0x887a0006
Fault offset: 0x0000000000039129
Faulting process id: 0x2f18
Faulting application start time: 0x01d4ebe11e9f0606
Faulting application path: G:\Battlefield5\Battlefield V\bfv.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll


I can confirm game crashes ONLY WITH DXR ENABLED! PLEASE FIX THAT!

Message 187 of 355 (476 Views)
Highlighted

Re: PC - Crashing issue - Information request.

★★★★ Novice

Its happening to me when i die, the game freezes then goes to desktop.

Message 188 of 355 (454 Views)

Re: PC - Crashing issue - Information request.

[ Edited ]
★★★★ Novice

# 186 Yes, this is what I found out too today, works perfectly now after disabling DXR setting. Even got some FPS boost.

Message 189 of 355 (418 Views)

Re: PC - Crashing issue - Information request.

★★★★ Apprentice

@Killah819 wrote:

Hello

 

Since the new patch I get the same crash to windows, always the same way. I play one round of firestorm until I die.

hit play again, wait for the game to find a server, starts to load and it crash to windows with no error code. I start the game again, play one round of firestorm until I die... load new map poof crash to windows...

 

FIX:  DISABLE RTX. I CAN PLAY BACK TO BACK. 

 

PLEASE FIX THIS. I WOULD PREFER TO PLAY DX12 WITH RTX FEATURES! 

 

 

SIDE NOTE:   Since the start of firestorm i noticed a bug when playing with DX 12 And RTX features on, the first armor plate you pull out makes the game freeze one second.

 

EDIT: Further testing shows that DX12 works but  RTX has to be off and it does not crash. also the armor plate bug is gone if RTX is off. 

 

 

 


Community Manager Guys, please see this!

Message 190 of 355 (396 Views)

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