Re: PC - Crashing issue - Information request.

by SlamJamma
Reply

Original Post

Re: PC - Crashing issue - Information request.

★★★ Novice
  • What did you do just before the crash happen?

    Just playing normally.
  • Does it happen in all game modes?

    Yes
  • Does it always happen at the same action/place?

    No, it´ random
Message 11 of 487 (4,624 Views)

Re: PC - Crashing issue - Information request.

★★ Novice
  • What did you do just before the crash happen?

Playing as normal

 

  • Does it happen in all game modes?

Rush

 

  • Does it always happen at the same action/place?

Any time, any place

Message 12 of 487 (4,589 Views)

Re: PC - Crashing issue - Information request.

[ Edited ]
★ Apprentice
  • What did you do just before the crash happen?
    Just played the game. 
  • Does it happen in all game modes?
    Yes - conquest, rush, team deathmatch, breaktrough. All of them.
  • Does it always happen at the same action/place?
    No. Totally random.
    Can crash in the middle of a fight or when just running around the map without any warnings.
Message 13 of 487 (4,569 Views)

Re: PC - Crashing issue - Information request.

★ Apprentice

 

  • What did you do just before the crash happen?
    • Normal gameplay. Doesn't seem to be any relation to a specific action.
  • Does it happen in all game modes?
    • Yes
  • Does it always happen at the same action/place?
    • No. Never seen it crash in the menu, but always during gameplay.

 

Message 14 of 487 (4,561 Views)

Re: PC - Crashing issue - Information request.

★★★ Apprentice

Hi,

Please make sure you have NEW Windows Update.

Well I did a long new Windows Update last night.

Update just came out. Windows May have fixed a issue with a update they came out earlier.

I believe this was my issue. Ive played 3 hours without crashing.

 

All the troubleshooting I did.

 

I really hope this is the fix for everyone. Ill come back and let you know if i crash in the next few days.

 

 

Message 15 of 487 (4,550 Views)

Re: PC - Crashing issue - Information request.

★★★ Novice

 

  • What did you do just before the crash happen?
    playing the game, in a match or in the menus doesn´t make a difference
  •  
  • Does it happen in all game modes?
    yes
  •  
  • Does it always happen at the same action/place?
  • no, happens randomly

 

Message 16 of 487 (4,539 Views)

Re: PC - Crashing issue - Information request.

[ Edited ]
★★ Novice

What did you do just before the crash happen?
Was playing normal, screen freezes and them back to desktop.

 

Does it happen in all game modes?
Yes.

 

Does it always happen at the same action/place?
At random.

 

AppCrashView Report from my most current crash:

 

Spoiler

Faulting application name: bfv.exe, version: 1.0.70.10299, time stamp: 0x5c73e8aa
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000150337580
Faulting process id: 0x73c
Faulting application start time: 0x01d4dbe4f4bef240
Faulting application path: C:\Games\Battlefield V\bfv.exe
Faulting module path: unknown
Report Id: 94b29fa1-7cef-46cd-a74e-04c38fe94270
Faulting package full name:
Faulting package-relative application ID:

 

Version=1
EventType=BEX64
EventTime=131972074775837995
ReportType=2
Consent=1
UploadTime=131972074778820573
ReportStatus=268435456
ReportIdentifier=360fd3bb-770a-4478-8f88-e5fad2a8f348
IntegratorReportIdentifier=94b29fa1-7cef-46cd-a74e-04c38fe94270
Wow64Host=34404
NsAppName=bfv.exe
AppSessionGuid=0000073c-0001-0012-40f2-bef4e4dbd401
TargetAppId=W:00060bced4cd31f2ddd51d2b64d28166e89100000904!00003ac426a98b61c634fb21dab25f1a0373ba3987a5!bfv.exe
TargetAppVer=2019//02//25:13:07:54!e65b174!bfv.exe
BootId=4294967295
TargetAsId=340
UserImpactVector=858788112
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=f92b641ddb1de6180cfd1f94b4ecc4ea
Response.BucketTable=5
Response.LegacyBucketId=2088860525720814826
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=bfv.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.70.10299
Sig[2].Name=Application Timestamp
Sig[2].Value=5c73e8aa
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_293f
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Offset
Sig[6].Value=PCH_E4_FROM_ntdll+0x00000000000A01C4
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.17763.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=5129
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=293f
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=293f72a6821303218d19764b2cc01cab
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9972
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9972d358d97e61b1a56f9a91018352a5
UI[2]=C:\Games\Battlefield V\bfv.exe
LoadedModule[0]=C:\Games\Battlefield V\bfv.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[5]=C:\Windows\SYSTEM32\AcLayers.DLL
LoadedModule[6]=C:\Windows\System32\msvcrt.dll
LoadedModule[7]=C:\Windows\System32\USER32.dll
LoadedModule[8]=C:\Windows\System32\win32u.dll
LoadedModule[9]=C:\Windows\System32\GDI32.dll
LoadedModule[10]=C:\Windows\System32\gdi32full.dll
LoadedModule[11]=C:\Windows\System32\msvcp_win.dll
LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
LoadedModule[13]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[14]=C:\Windows\System32\combase.dll
LoadedModule[15]=C:\Windows\System32\RPCRT4.dll
LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[17]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[18]=C:\Windows\System32\sechost.dll
LoadedModule[19]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule[20]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[21]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[22]=C:\Windows\System32\bcrypt.dll
LoadedModule[23]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[24]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[25]=C:\Windows\System32\shcore.dll
LoadedModule[26]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[27]=C:\Windows\SYSTEM32\sfc_os.DLL
LoadedModule[28]=C:\Windows\SYSTEM32\AcGenral.DLL
LoadedModule[29]=C:\Windows\System32\ole32.dll
LoadedModule[30]=C:\Windows\System32\SHELL32.dll
LoadedModule[31]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[32]=C:\Windows\System32\windows.storage.dll
LoadedModule[33]=C:\Windows\System32\profapi.dll
LoadedModule[34]=C:\Windows\System32\powrprof.dll
LoadedModule[35]=C:\Windows\System32\cryptsp.dll
LoadedModule[36]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[37]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[38]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[39]=C:\Windows\System32\IMM32.DLL
LoadedModule[40]=C:\Games\Battlefield V\Core\Activation64.dll
LoadedModule[41]=C:\Windows\System32\CRYPT32.dll
LoadedModule[42]=C:\Windows\System32\MSASN1.dll
LoadedModule[43]=C:\Windows\System32\WINTRUST.dll
LoadedModule[44]=C:\Windows\SYSTEM32\MSVCP140.dll
LoadedModule[45]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17763.379_none_36a32ecd61af0e6f\gdiplus.dll
LoadedModule[46]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[47]=C:\Windows\SYSTEM32\VCRUNTIME140.dll
LoadedModule[48]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[49]=C:\Games\Battlefield V\dbdata.dll
LoadedModule[50]=C:\Windows\System32\WS2_32.dll
LoadedModule[51]=C:\Windows\system32\uxtheme.dll
LoadedModule[52]=C:\Windows\System32\clbcatq.dll
LoadedModule[53]=C:\Windows\SYSTEM32\webio.dll
LoadedModule[54]=C:\Windows\system32\mswsock.dll
LoadedModule[55]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[56]=C:\Windows\System32\NSI.dll
LoadedModule[57]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[58]=C:\Windows\System32\rasadhlp.dll
LoadedModule[59]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[60]=C:\Windows\system32\schannel.DLL
LoadedModule[61]=C:\Windows\SYSTEM32\mskeyprotect.dll
LoadedModule[62]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[63]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[64]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[65]=C:\Windows\SYSTEM32\DPAPI.DLL
LoadedModule[66]=C:\Windows\system32\rsaenh.dll
LoadedModule[67]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[68]=C:\Windows\System32\imagehlp.dll
LoadedModule[69]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[70]=C:\Windows\System32\cryptnet.dll
LoadedModule[71]=C:\Windows\SYSTEM32\dbghelp.dll
LoadedModule[72]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[73]=C:\Windows\SYSTEM32\winmm.dll
LoadedModule[74]=C:\Windows\SYSTEM32\winmmbase.dll
LoadedModule[75]=C:\Windows\SYSTEM32\DINPUT8.dll
LoadedModule[76]=C:\Games\Battlefield V\Extension.Twinkle.Codec.dll
LoadedModule[77]=C:\Windows\SYSTEM32\inputhost.dll
LoadedModule[78]=C:\Windows\SYSTEM32\CoreMessaging.dll
LoadedModule[79]=C:\Windows\SYSTEM32\CoreUIComponents.dll
LoadedModule[80]=C:\Windows\SYSTEM32\twinapi.appcore.dll
LoadedModule[81]=C:\Windows\SYSTEM32\d2d1.dll
LoadedModule[82]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[83]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[84]=C:\Windows\SYSTEM32\RMCLIENT.dll
LoadedModule[85]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[86]=C:\Windows\SYSTEM32\MFPlat.DLL
LoadedModule[87]=C:\Windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[88]=C:\Windows\System32\PSAPI.DLL
LoadedModule[89]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[90]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[91]=C:\Games\Battlefield V\amd_ags_x64.dll
LoadedModule[92]=C:\Windows\SYSTEM32\dbgcore.DLL
LoadedModule[93]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[94]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[95]=C:\Program Files (x86)\Origin\IGO64.dll
LoadedModule[96]=C:\Games\Battlefield V\Engine.BuildInfo.dll
LoadedModule[97]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[98]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[99]=C:\Games\Battlefield V\AnselSDK64.dll
LoadedModule[100]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[101]=C:\Windows\SYSTEM32\d3d12.dll
LoadedModule[102]=C:\Windows\System32\Setupapi.dll
LoadedModule[103]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[104]=C:\Windows\system32\nvcuda.dll
LoadedModule[105]=C:\Windows\SYSTEM32\nvfatbinaryLoader.dll
LoadedModule[106]=C:\Windows\system32\nvapi64.dll
LoadedModule[107]=C:\Windows\SYSTEM32\D3DSCache.dll
LoadedModule[108]=C:\Windows\System32\MSCTF.dll
LoadedModule[109]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[110]=C:\Windows\SYSTEM32\xinput1_4.dll
LoadedModule[111]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[112]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll
LoadedModule[113]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvwgf2umx.dll
LoadedModule[114]=C:\Program Files\NVIDIA Corporation\Ansel\Tools\NvCamera64.dll
LoadedModule[115]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[116]=C:\Windows\SYSTEM32\XINPUT9_1_0.dll
LoadedModule[117]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[118]=C:\Program Files\NVIDIA Corporation\Ansel\Tools\d3dcompiler_47_64.dll
LoadedModule[119]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[120]=C:\Games\Battlefield V\GFSDK_Aftermath_Lib.x64.dll
LoadedModule[121]=C:\Program Files\LGHUB\sdk_legacy_led_x64.dll
LoadedModule[122]=C:\Windows\system32\explorerframe.dll
LoadedModule[123]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[124]=C:\Windows\SYSTEM32\msvcr120.DLL
LoadedModule[125]=C:\Windows\SYSTEM32\msvcp120.DLL
LoadedModule[126]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvapi64.dll
LoadedModule[127]=C:\Program Files (x86)\Origin\x64\twitchsdk_64_release.dll
LoadedModule[128]=C:\Program Files (x86)\Origin\x64\libmp3lame-ttv.dll
LoadedModule[129]=C:\Program Files (x86)\Origin\x64\swresample-ttv-0.dll
LoadedModule[130]=C:\Program Files (x86)\Origin\x64\avutil-ttv-51.dll
LoadedModule[131]=C:\Windows\System32\MMDevApi.dll
LoadedModule[132]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[133]=C:\Windows\SYSTEM32\AVRT.dll
LoadedModule[134]=C:\Windows\SYSTEM32\resourcepolicyclient.dll
LoadedModule[135]=C:\Games\Battlefield V\Extension.Twinkle.JavaScriptCore.dll
LoadedModule[136]=C:\Windows\SYSTEM32\wdmaud.drv
LoadedModule[137]=C:\Windows\SYSTEM32\ksuser.dll
LoadedModule[138]=C:\Windows\SYSTEM32\msacm32.drv
LoadedModule[139]=C:\Windows\SYSTEM32\MSACM32.dll
LoadedModule[140]=C:\Windows\SYSTEM32\midimap.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=17763
OsInfo[3].Key=ubr
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OsInfo[5].Value=9
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OsInfo[8].Key=sku
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OsInfo[10].Key=prodsuite
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OsInfo[11].Key=ntprodtype
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OsInfo[14].Value=4390
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OsInfo[15].Value=1
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OsInfo[16].Value=11.379.17763.0-11.0.115
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OsInfo[18].Value=16330
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OsInfo[23].Value=rs5_release
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OsInfo[29].Value=10.0.17763.379.amd64fre.rs5_release.180914-1434
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
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OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=Battlefield™ V
AppPath=C:\Games\Battlefield V\bfv.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=B5D5720DFFE5B6E07339B110C956C75A
MetadataHash=-1408779236

 

Message 17 of 487 (4,534 Views)

Re: PC - Crashing issue - Information request.

★★ Novice

The game consistently crashes after playing 1.5 rounds of conquest, breakthrough and rush.

 

 

There isn't really a specific action I can recognize that triggers this. There are no error codes. Then the game just hard crashes to desktop.

 

Message 18 of 487 (4,513 Views)

Re: PC - Crashing issue - Information request.

★ Apprentice

 

  • What did you do just before the crash happen? Shot down a plane with Stuka, 5 secs. later disconnected from game.
  • Does it happen in all game modes?  Yes.
  • Does it always happen at the same action/place?  No.

BF V stays up, but I get disconnected from game at least once every day I play.

Message 19 of 487 (4,495 Views)

Re: PC - Crashing issue - Information request.

★★ Apprentice

Faulting application name: bfv.exe, version: 1.0.70.10299, time stamp: 0x5c73e8aa
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000150337580
Faulting process ID: 0x1f24
Faulting application start time: 0x01d4d8658ae35331
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe
Faulting module path: unknown
Report ID: 5ffaa4a5-7881-4d0a-9331-8be9c4fe8054
Faulting package full name:
Faulting package-relative application ID:

 

419.35 driver installed and latest windows update  installed March 12, 2019—KB4489899

 

will crashe from 2mins to 15 and 1hr gameplay in conquest rush

Message 20 of 487 (4,489 Views)