Out of server sync appearing every game...

by xILynnaIx
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Original Post

Out of server sync appearing every game...

★★★ Novice

It doesn't matter what I'm doing, my internet's completely fine and stable, but the London data center's at 100ms. It's extremely frustrating as I'm getting heaps of kills, but they're not counting due to server issues. Like, when can we expect an update to fix this issue?

Message 1 of 13 (523 Views)

Re: Out of server sync appearing every game...

Community Manager

@xILynnaIx Are you getting this error on PC, Xbox or PS4?

EACade
Message 2 of 13 (508 Views)

Re: Out of server sync appearing every game...

[ Edited ]
★★★ Novice

I'm getting this error on PC, and a few of my friends are also getting it! @EA_Cade 

Message 3 of 13 (498 Views)

Re: Out of server sync appearing every game...

Community Manager

@xILynnaIx Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.

EACade
Message 4 of 13 (493 Views)

Re: Out of server sync appearing every game...

[ Edited ]
★★★ Novice

Post in a comment here, or in a support ticket? @EA_Cade 

Message 5 of 13 (487 Views)

Re: Out of server sync appearing every game...

Community Manager

@xILynnaIx Here please. 

EACade
Message 6 of 13 (481 Views)

Re: Out of server sync appearing every game...

★★★ Novice

But it has my IP address in the results, and I'd find that to be a bit shady, honestly. @EA_Cade 

Message 7 of 13 (479 Views)

Re: Out of server sync appearing every game...

Community Manager

@xILynnaIx You're more than welcome to block that information out. 

EACade
Message 8 of 13 (439 Views)

Re: Out of server sync appearing every game...

★★★ Novice

@EA_Cade 

 

Local                Removed 1 2ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 0.0.0.0 3 0ms
* Unknown Host * 31.55.185.180 4 10ms
core2-hu0-16-0-9.colindale.ukcore213.121.192.46 5 10ms
* Unknown Host * 195.99.127.66 6 11ms
* Unknown Host * 213.137.183.98 7 11ms
ge-2-1-0.mpr1.lhr2.uk.above.net 195.66.224.76 8 11ms
ae11.mpr2.lhr2.uk.zip.zayo.com 64.125.30.52 9 11ms
ae27.cs1.lhr11.uk.eth.zayo.com 64.125.30.236 10 85ms
ae5.cs1.lga5.us.eth.zayo.com 64.125.29.126 11 82ms
ae4.cs1.dca2.us.eth.zayo.com 64.125.29.203 12 82ms
ae27.cr1.dca2.us.zip.zayo.com 64.125.30.247 13 93ms
ae22.er2.iad10.us.zip.zayo.com 64.125.29.121 14 82ms
64.125.199.190.t00673-02.above.ne64.125.199.190 15 83ms
* Unknown Host * 159.153.92.98 16 83ms
* Unknown Host * 159.153.92.94 17 83ms
bfbc2-ps3.gos.ea.com 159.153.64.173 18 83ms

 

@EA_Cade Local and Removed are placeholders for my IP!

Message 9 of 13 (430 Views)

Re: Out of server sync appearing every game...

Community Manager

@xILynnaIx I'll need the rest of the test - looks like you didn't use the poll option. 

EACade
Message 10 of 13 (420 Views)