Our servers cannot process your request at this time. Please try again later [ Edited ]

[EA_Blueberry]

@pnap0202 

In your situation multiple Xbox or PSN IDs on one EA account is likely causing the issue. What I recommend doing is contacting our Support team so they can help walk you through the process of removing the extra IDs off the account. After removing them you'll need to link them up to a new EA account, otherwise the error could still remain. Removing iDs can result in lost game progress. Please read the article below to understand the risks:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

Here is how to reach our Support team:

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

[zurf36]

This still didn’t help fix the error. 

[EA_Blueberry]

---

@EA_Blueberry wrote:

@pnap0202 

In your situation that is likely causing the issue. What I recommend doing is contacting our Support team so they can help walk you through the process of removing the extra IDs off the account. After removing them you'll need to link them up to a new EA account, otherwise the error could still remain. Removing IDs can result in lost game progress. Please read the article below to understand the risks:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

Here is how to reach our Support team:

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

---

@zurf36 

Please contact our Support team below to look into the possibility of multiple personas that may need to be removed. 

[NEONMase]

@EA_Blueberry I can’t download files I’ve uninstalled multiple times and have tried everything

[EA_Blueberry]

@NEONMase

For file downloads please see this post: https://answers.ea.com/t5/Bug-Reports/Unable-to-load-Download-Community-Files/m-p/11143870/highlight...

[Clappercallsgun]

I have the same problem but it won't let me into ultimate team in the first place I can only play franchise exhibition face of the franchise and the yard

[EA_Blueberry]

@Clappercallsgun 

Can you try playing a game of Superstar KO and then try to enter MUT? I've seen that fix it for some players in the past. 

[Clappercallsgun]

THANK YOU BRO IT WORKED

[210454321]

@Thunder12378910 I feel you I have tried everything I spent $150 on the game just for the server not to work like this is really frustrating

[210454321]

@zurf36 Right😤