Re: Origin hacked and now banned in APEX

by RPCBigMagnus
Reply

Original Post

Origin hacked and now banned in APEX

★ Novice

Dear EA,

 

It seems someone had gained access to my origin account and had used it to cheat in Apex Legends. When I opened my origin, they will say "this account is using somewhere else, you will go offline mode".

I did not have access to my PC for a while and last Thursday I found out that my account is banned for cheating. Could you please have a look ?

Is there a way to get unbanned this? Can you trace different location of login of my origin? And also I have lost my 2k of Apex Coins inside because the hacker use it to buy in-app purchase cosmetics.  

Message 1 of 6 (347 Views)

Re: Origin hacked and now banned in APEX

EA DICE Team
Hey,  @kimiaa1 when it comes to banned accounts it's not something we can help with on the forums and to dispute your ban please follow our EA help link https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
 
The article will have details on how you can dispute the ban.
 
/Atic  
Message 2 of 6 (270 Views)

Re: Origin hacked and now banned in APEX

★★ Novice

happened to me also, support will take 2 months to reply and then tell you there's nothing they can do Standard smile

 

Message 3 of 6 (258 Views)

Re: Origin hacked and now banned in APEX

[ Edited ]
★ Novice

Welp no more gaming with EA company. NO security @RPCBigMagnus 

Any suggestions for me for me to play? Wondering

Message 4 of 6 (241 Views)

Re: Origin hacked and now banned in APEX

[ Edited ]
★ Novice

Can you take the last location of my account? 2 different locations? @EA_Atic 

Message 5 of 6 (240 Views)

Re: Origin hacked and now banned in APEX

★★ Novice

anything thats not EA or EPIC games

 

Message 6 of 6 (221 Views)