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Opened packs but will i still get my stuff back from last week

by Godlord2006
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Opened packs but will i still get my stuff back from last week

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Product: FIFA 19
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? PortedMars33635
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/27/2019
What time did you see the bug? (HH:MM AM/PM) 9:30 AM
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Apparently you've already found it
What happens when the bug occurs? Player loss
What should be happening instead? Just wondering if it will effect my account if I opened packs gained coins rent when I haven't got this week's data

I think it will be ok ,right?

Message 1 of 7 (224 Views)
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Re: Opened packs but will i still get my stuff back from last week

Community Manager

Hey @Godlord2006 I'm not quite sure what you mean? Can you provide a little more information as to the issue? The more info we have the better we can help.

 

Darko

Message 2 of 7 (209 Views)
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Re: Opened packs but will i still get my stuff back from last week

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@EA_Darko With me opening packs and getting coins will that effect me getting my lost players back
Message 3 of 7 (194 Views)
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Re: Opened packs but will i still get my stuff back from last week

Community Manager

Oh I get you now @Godlord2006. I don't believe that it should but it's no harm keeping any recordings of any pack openings you do.


Darko

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Re: Opened packs but will i still get my stuff back from last week

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@EA_Darko The problem is that we, players, do not know what will happen if the EA fixes the bug. Do we lost the progress from this week (player picks, packs opened) when EA restores the stuff we lost on Monday?
And next question: when will it be resolved? I lost among others 4 FUT SWAP players, with my sons we wanted to exchange them for Prime Icon in August FUT Swap SBCs. If the problem will not be solved in 2 days, we will lost the opportunity to have Prime Icon. We struggled and spent much time to make all August challenges and tasks to have the SWAP cards. What about this situation?
Message 5 of 7 (191 Views)
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Re: Opened packs but will i still get my stuff back from last week

Community Manager

Hey all, just an update on this. We raised it with the team and they confirmed that you can play as normal without any fear of losing any items you receive while this issue is being looked into.


Darko

Message 6 of 7 (124 Views)
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Re: Opened packs but will i still get my stuff back from last week

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@EA_Darko Hey can we at least get a timeline soon to know when it will be fixed .
Message 7 of 7 (114 Views)
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