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Re: Online friendlies PS4 does not work with 99% of friends. "Cannot connec

by EA_Aljo
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Original Post

Re: Online friendlies PS4 does not work with 99% of friends. "Cannot connec

Community Manager

@CosmicQuasimodo 

 

Type 2 should work. Can you find out what the NAT type of your friends are that you're having this problem with?

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Message 11 of 16 (371 Views)

Re: Online friendlies PS4 does not work with 99% of friends. "Cannot connec

★★★★★ Newbie

Also type 2

Message 12 of 16 (364 Views)

Re: Online friendlies PS4 does not work with 99% of friends. "Cannot connec

Community Manager

@CosmicQuasimodo 

 

I'd like you to try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.

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Message 13 of 16 (832 Views)

Re: Online friendlies PS4 does not work with 99% of friends. "Cannot connec

★★★ Novice

Hi finally found a solution that worked for me after trying everything else see steps below.

 

Restart your router or internet

Then

RESTORE LICENSES
1. In the main menu XMB, using the controller scroll right to the
Settings.
2. Select the option for PlayStation Network/Account Management.
3. Choose Restore Licenses.
4. Select Restore.
5. Restart your console
STARTING PS4 ON SAFE MODE (REBUILDING DATABASE)
1 Turn off the PS4 system by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
2 Once the PS4 system is off, press and hold the power button again. Release it after you hear the second beep: one beep will sound when you first press, and another seven seconds later.
3 Connect the DUALSHOCK 4 with the USB cable and press the PS button on the controller.
4. Select 5th option - Rebuild Database
Note: This action scans the drive and creates a new database of all
content
and may take a long time depending on the type and number of data items.

Message 14 of 16 (287 Views)

Re: Online friendlies PS4 does not work with 99% of friends. "Cannot connec

★★★ Newbie

i tried what you said. it still didn't work. 

Message 15 of 16 (154 Views)

Re: Online friendlies PS4 does not work with 99% of friends. "Cannot connec

Community Manager

@Trajeh 

 

Can you tell me what you and your friend's NAT setting is?

Aljo.png
Message 16 of 16 (114 Views)
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