Madden 20 online franchise mode not loading

[Jugsun]

@Yyang012345 Me too. It either gets stuck loading, or just load my Face of the Franchise file. Can't into my Franchise at all

[pnut426]

I’m having the same issues, it always a problem with the franchise man. It’s the only thing I play. If I can’t play the franchise I really wouldn’t by the game. 

[Topdog004]

me too

[Topdog004]

Do anyone know why my Franchise League will not load.  It has been like this since last Thursday October 31

[EA_Blueberry]

Hey Franchise Community,

We are aware of an issue impacting the ability to play online Franchise modes. Fixing this is the top priority for the Franchise team right now. Until this is resolved, Franchise services may be gated intermittently to address the issue.

- The Madden Team

[Bushneg]

Can't log into my online CFM as it says connection error. Tried turning my system off and on. Tried my router. Tried all the trouble shooting from the link, WHICH IS INCORRECT IN THE ERROR MESSAGE. Then I tried MUT (which I never plan on actually playing) and it loaded immediately with no issues. I JUST WANT TO PLAY MY GAME. I'm the only player in the leauge but enjoy the faster load times. Help.

[noseminr]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Noseminer
Date/time issue occurred 10/31/19
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Noseminer
Summarize your bug Gets stuck loading never advances to CFM menu
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Try to load into CFM
What happens when the bug occurs? white screen appears with rotating football in bottom left corner. It stays there without loading the franchise infinitely.
What do you expect to see? CFM menu screen
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Noseminer
Date/time issue occurred 10/31/19
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Noseminer
Summarize your bug Noone in my league can load into cloud franchise, just a continual load scene. I let mine go for an hour yesterday and it still hadn't loaded.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Try to load into CFM
What happens when the bug occurs? It shows a white screen with a rotating football in the bottom left corner
What do you expect to see? The CFM menu screen
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

[noseminr]

it happens 100% of the time by advancing the ticket it changed to 50% -99%

[ieberlii]

Our online franchise has been down since last Thursday.  Wondering how we can get this problem resolved. 

[prazoltan]

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred Today
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Polarberet32086_3
Summarize your bug Spins on loading. https://downdetector.com/status/madden/
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try it. Idk.
What happens when the bug occurs? Spins
What do you expect to see? It working
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? Swathinghail278
Date/time issue occurred Today
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Polarberet32086_3
Summarize your bug Cloud franchise just spins on loading. https://downdetector.com/status/madden/
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? Doesn't work at all
What do you expect to see? It working
PS4 Crash Reporting: Please copy the text you put in the crash report here. Na
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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