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Re: One-Time Password Not Working

by EA_Kipling
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One-Time Password Not Working

★ Novice

I open the launcher, I login, it wants me to put in a one-time password, I get it, I put it in, and it says it's incorrect. Please Help.

Message 1 of 4 (3,805 Views)
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Re: One-Time Password Not Working

★★ Newbie

I've had this problem on multiple occasions. I just redo the request until I get one that works...sadly that is my fix.

Message 2 of 4 (3,777 Views)
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Re: One-Time Password Not Working

★ Novice

I'll just have to keep trying that, I swear every single time I re-download this game to play it I get another problem I need to contact support for to get fixed. Though at one point I noticed I seemed to have stopped getting the one-time password, if this doesn't get fixed soon I'm just gonna call.

Message 3 of 4 (3,759 Views)
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Re: One-Time Password Not Working

EA Live QV Team

@CatKnight75

One thing I'd recommend before trying to log on, just to prevent any mixups is to go through your inbox and delete every One Time Password email you have. Then try and log in and wait for the OTP to arrive.

Message 4 of 4 (3,742 Views)