Omega Point Pathfinder

by bluhx
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Original Post

Accepted Solution

Pathfinder Twitch Prime Omega Point Skin not available.

★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Dr_Cornholio99
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Legends
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looking through my Legends and Loadouts
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 07.19.19 10:00 PM
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Pathfinder's Twitch Prime Omega Point Skin is not available in the game, despite claiming it with my linked Twitch Prime account.
What should be happening instead? Pathfinder Omega Point Skin should be available for use.
Steps: How can we find the bug ourselves? Bug has been reported by many other players experiencing the same problem with their skins.

I claimed the skin through the Twitch Prime promotion with a Twitch Prime account I have linked with my PSN account. All I want is to be able to use a well made skin again while playing Apex on PS4.

Message 1 of 24 (2,351 Views)

Accepted Solution

Re: Pathfinder Twitch Prime Omega Point Skin not available.

Community Manager

Hi, @AdolfSchindler 

 

If you're still missing your Twitch Prime Pathfinder skin from Season 1, please contact Amazon Support for further help. We want to make sure you don't lose any content and help ping you in the right direction to getting this looked into.

 

Our help article below explains how to un-link accounts and re-link them if you want to try syncing it back up. I know it might sound confusing to reach out to Twitch (Amazon) support for a skin for our game, but this is considered Twitch Prime Promo content in which they are tasking to address for those reporting it missing.

Twitch Prime and Apex Legends FAQ

 

twitch.JPG

Blueberry.png

View in thread

Message 2 of 24 (2,261 Views)

All Replies

Re: Pathfinder Twitch Prime Omega Point Skin not available.

Community Manager

Hi, @AdolfSchindler 

 

If you're still missing your Twitch Prime Pathfinder skin from Season 1, please contact Amazon Support for further help. We want to make sure you don't lose any content and help ping you in the right direction to getting this looked into.

 

Our help article below explains how to un-link accounts and re-link them if you want to try syncing it back up. I know it might sound confusing to reach out to Twitch (Amazon) support for a skin for our game, but this is considered Twitch Prime Promo content in which they are tasking to address for those reporting it missing.

Twitch Prime and Apex Legends FAQ

 

twitch.JPG

Blueberry.png
Message 2 of 24 (2,262 Views)

Omega Point Pathfinder

[ Edited ]
★★★★★ Newbie

My skin is still missing, i tried the whole linking and relinking thing and it didnt work. Here is a conversation from amazon support saying that everything should be good LOLamazon convo.PNG

Message 3 of 24 (2,156 Views)

Pathfinder Prime Skin Missing

[ Edited ]
★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 960
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? EtherealBlast
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. TTV_HueyBot, PinkiePwned
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main Menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In lobby, checking my skins
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 23.07.19
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? My Pathfinder Prime skin is missing
What should be happening instead? I should have the skin
Steps: How can we find the bug ourselves? The skin is not on my account even though I acquired it through legitimate means

The Pathfinder Amazon Prime skin has been deleted from my account.

Message 4 of 24 (2,239 Views)

Pathfinder twitch prime skin gone

★★ Newbie

Logged into apex after a long time and my twitch prime pathfinder skin is gone

Message 5 of 24 (2,153 Views)

Re: Pathfinder twitch prime skin gone

★★ Novice

I have the same problem as you tried unlinking and relinking my ea to twitch but nothing.. an unfortunately there doesn't seem to be a definitive fix :/

Message 6 of 24 (2,143 Views)

Pathfinder skin (Omega Point) Dissapeared!

★ Novice

Pathfinder skin (Omega Point) Disappeared!

I contact EA support and they told me to contact Twitch Prime (Amazon) customer support and they just hang me up. IGN:Eugin3

Message 7 of 24 (2,151 Views)

Player stats didn't update after personal record game

★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1080 Ti
Enter RAM memory size in GB 32 Gb
What is your gamertag/PSN ID/EA Account name? Perplexinn
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. SB-Renegade
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? Pathfinder, Octane
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Player stats and match summary
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in the lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I played for like 8 hours
When did this happen? (dd.mm.yy hh:mm) 04.08.19 10.51 Central
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I played a game and won with 2653 damage and a record high of 16 kills for the season. When I returned to the lobby the match summary said I had 904 damage with only 4 kills. My stats didn't change, my banner for "Winning kills" Stayed at 49 instead of going up to 50. Since I hadn't played since before season 1 (February is the last time I played) I had a overall highest kill game of 0 when I returned to the game. Before the game stated about above, my highest kill game for the season was only 10 kills. It still says I have 10 kills as my highest kill game. I even took a picture of the champion screen where I had the above stats for the game. This has never happened to me before, and It conveniently happens when I have a record setting seasonal game??? Not only this, but I'm upset because when I returned to the game my Pathfinder twitch prime skin was also taken from me and no longer in my skin collection.
What should be happening instead? My stats should be updating and being recorded correctly.
Steps: How can we find the bug ourselves? Find the game stats and update my player stats. Give my skin back.

I had a highest kill game performance, but after the game when we went to the lobby it's like the game did not count. the after match summary didn't even match the champion screen after we won the game. So i'm upset that my stats didn't change. Also I want my twitch prime pathfinder skin back. I hadn't played since before season one and I got on and no longer had the skin.

Message 8 of 24 (1,909 Views)

My Omega Point is still missing after 2 months

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? RealDJPuppet
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logged in
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 08.08.19. 3;42 MST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Omega Point Skin gone from locker
What should be happening instead? Omega Point should be in locker
Steps: How can we find the bug ourselves? I don’t know

It’s not there

Message 9 of 24 (1,921 Views)

I lost my twitch prime omega skin for PF

★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? INSPIREPERFECT
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? PATH FINDER
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. WETLANDS
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing out of the ordinary
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 50
When did this happen? (dd.mm.yy hh:mm) 11/8/19
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I just returned to the lobby got kicked out l(eaf) Loaded back to the main screen it said awaiting connection and it started counting 1 through 9 and the A ps4 CE-34878'0
What should be happening instead? I should have my skin
Steps: How can we find the bug ourselves? I think by reanacting those 2 errors and switching skins

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Inspireperfect
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Na
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Idk
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Switching skins
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 50-60
When did this happen? (dd.mm.yy hh:mm) 11/8/19
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My skin just isnt there
What should be happening instead? I should have my skin
Steps: How can we find the bug ourselves? Ive been a twitch prime member since january

Message 10 of 24 (1,872 Views)