March 2021
It seems the problem has come back from like a year or two ago
March 2021
April 2021
Bumping this, i just had my skin ripped right out my hands too... I'm highly disappointed
April 2021
Same here all i get from reps " skin cant disappear"
May 2021
Yeah, for the same problema. Waiting for some update regarding this.
May 2021
Same issue. I haven't played since about pre season 1. I thought I'd try to get back into it, but after going on here and finding the one decent skin I've got for my favourite character gone I'm kinda less inclined to really jump back in, especially since it's happing to a lot of people and respawn just seem to not care. I got a hold of this skin legit, and I have no idea exactly when it was removed from me so I feel like I can't really do anything about it. Quite a shame really, I was hoping to hop back in and try Apex again.
May 2021
Legit just had the exact same thing happen to me. Contacted customer support and they just said "you don't have that skin claimed to this account". Like man. I was just looking at it.
May 2021
Had the same thing happen to me. Had the skin one point, gone the next. Customer support after a long time finally told me "It doesn't seem that skin was claimed on this account". I don't think they care or are gonna do anything about it.
July 2021
I took a break from the game in season one and just came back about a week ago. I had the skin for a game but couldn't see or equip it afterwards. I spoke with twitch support and they said that it was up to the Apex developers to fix the issue. I then contacted EA support who said it should be passing by the bug fixers and dev teams to see what can be done.