Old email for Origin has expired

by epicwriter32
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Original Post

Old email for Origin has expired

[ Edited ]
★★★ Newbie

So, I used to have an old EarthLink email account that I used for Origin, but after my family switched to using Gmail, we cancelled EarthLink and I forgot to change the email to my account, so now I can't get into my account and I don't want to have to start all over and buy all my games again. Is there any way I can get my old account now or at least get the games that I bought?

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Re: Old email for Origin has expired

Community Manager

@epicwriter32

 

You can use the info at the following link to change your email address and also to add a secondary email if the first one is inaccessible:

 

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

 

Thanks.

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Re: Old email for Origin has expired

★ Novice

Hello! This is my old account. Thank you for the help, but someone on the Facebook page was able to help switch my email! I appreciate you reaching out! Happy Thanksgiving! Standard smile

Message 3 of 7 (1,796 Views)

Re: Old email for Origin has expired

Community Manager

@Chrisisepic32

 

Good news, thanks for letting us know.

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Re: Old email for Origin has expired

★★★ Newbie

Do you remember how you did it please help

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Re: Old email for Origin has expired

★★★ Newbie

please help me get rid of the earthlink account from my ea account, i can't add a second email so i can't access my account at all as earthlink doesn't work anymore.

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Re: Old email for Origin has expired

Community Manager

Hey @AROBRULESALL going to close this thread as it is quite old, for issues like this please speak with our live support. 

 

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or call

 

Darko

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