Not getting password reset email

by yaremkobeau
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Not getting password reset email

★★★ Newbie

I have requested a reset password to my email linked to my account but the email is not coming through. I have checked all folders on my email including spam but the email with the link to reset my password never appears. 

Message 1 of 2 (381 Views)

Accepted Solution

Re: Not getting password reset email

Community Manager

@yaremkobeau 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png

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Message 2 of 2 (363 Views)

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Re: Not getting password reset email

Community Manager

@yaremkobeau 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 2 of 2 (364 Views)