Not get any xp points

[Cantsleep29]

A lot of time i don't get 1000xp points when loosing a game (in first 10 match). Still lost medal, and no fuel, not have any xp points, and not have 20 xp points when loosing too. Are there  any news rule? Or i don't know the rule clearly?

When i win the match i get 1000xp + 50xp normally.

[Cantsleep29]

Please support

[WADofFORCE]

That's a picture of your bounties, it only shows gas and credits, not your exp.

[Cantsleep29]

Yes. But after a match at least i should have 20 or 50xp points win or loose no matter. Here i not have any xp points.

[EA_HighCommand]

Hi @Cantsleep29 and thank you for the report.

You should get at least 1 fuel, even if you lose a match and XP as well.

Can you provide me with your Persona ID (found in Settings -> About), please, so I can have a look? Thank you!

[Cantsleep29]

Hi EA supporter. My id is 

2bTBshVP

As you can see i got no fuel, no xp. Please check the log if possible.

Thanks.,

[EA_HighCommand]

Hi @Cantsleep29,

That is your player name, which doesn't help me. I would need your Persona ID (found in Settings -> About).

Also, I've noticed, the screenshot of you not getting credits and XP appears to be from an emulator....can you provide me with a screenshot from the device you are playing on, where it shows your final battle result (medals, credits, fuel, and XP), please? Thank you!

[Cantsleep29]

Ah yes please check again

I play on emulator and Mi Max 3 phone. Both just get same result no xp when loosing.

[EA_HighCommand]

Hi @Cantsleep29 and thank you for the Persona ID.

I just checked your account and your current XP went up from 16.380 at 02:33 am PST to 17.930 at 02:47 am PST.

Just to be sure. You are not getting XP only when you are losing?

[Cantsleep29]

Yes just when i'm loosing, especially i has quick loose. Sometime i can get xp in loosing if the match almost longer than 2-3 minutes. Don't know why...

Please check 3 to 4 days ago till now. I had 10 win-streak recently so please don't check today matches.