Unfortunately the app is undergoing some general maintenance. You can find more information here: TSM game app is temporarily unavailable to download in Canada
June - last edited June
@TrevorS88 According to what I've seen, maintenance can take some time. The Italian app was unavailable for several weeks last year for the same reason.
I'll ask and share any news ASAP.
The app should be now available on app stores.
📢 Important Message for Canadian Players 📢— The Sims Mobile (@TheSimsMobile) June 14, 2021
The wait is over. The Sims Mobile is back from maintenance. 🔧
Get the app from the Canadian App Stores now! 💃