November 2018
(added all the verbs for searchability) Got the game yesterday. I launched the game once, played a match, then wasn't able to launch it since. I dug through every post on the forum but nothing seemed to fix this issue. I've been on chat support 4 times and they haven't been able to fix it it's currently being escalated but I'd like to see if anyone has found a fix yet?
Here's what I've done so far;
Solved! Go to Solution.
November 2018
I'm surprised none of those steps helped, you've pretty much done everything that I can think of, including what I mentioned.
I've had this issue before, and usually at least one of those steps resolves it for me.
Hopefully you'll hear back about your escalated case soon, keep us posted.
Thanks
November 2018
Hey @Atticus_Radicus,
Thanks for the detailed list of stuff you've tried for Troubleshooting!
Here are a couple other things I can recommend:
1. Make sure you have the Origin in-game Overlay turned off in Origin
2. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
3. Make sure you're running DX11, and not DX12
4. Try creating a new Temporary Windows User Account, and see if you're able to launch the game under that account
Try these steps, and let us know if they work out for you.
Hopefully you'll hear back soon about your Case as well.
Thanks
November 2018
November 2018
I'm surprised none of those steps helped, you've pretty much done everything that I can think of, including what I mentioned.
I've had this issue before, and usually at least one of those steps resolves it for me.
Hopefully you'll hear back about your escalated case soon, keep us posted.
Thanks